Retail Store Clerk

Job Description

Job Description

Job Title: Part-Time Retail Store Clerk
Department: Business Operations
Reports to: Manager, Retail and Administration
Location: Rockford, IL
Duration: 2026-27 AHL Season (September through April)
Status: Part-Time / Seasonal
# Direct Reports: None
Compensation: $15.00 per hour

The Rockford IceHogs is an equal opportunity employer that values diversity at all levels. ?All individuals, regardless of personal characteristics, are encouraged to apply. ? All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Primary Responsibilities:

• Provide all guests a positive first impression by offering superior guest service

• Accurately and quickly operate the cash register to sell merchandise (No cash venue)

• Demonstrate ability to interact with large masses of customers in a fast-paced environment

• Maintain an awareness of all apparel/merchandise options

• Keep store fully stocked by pulling back stock of merchandise

• Maintain displays, neatness of store and proper signage

Qualifications & Requirements:

• Must be 18 years of age or older

• Must be able to pass a criminal and credit background check

• Must be available nights, weekends, and holidays

• Must have a minimum of a high school diploma

• Retail experience preferred with excellent customer service skills

• Must be friendly and personable with excellent customer service skills

• Must be a team player and work well with others

• Must be able to stand for long periods during hockey games

• Must be able to lift boxes of merchandise and move racks around store

The Team :

The Rockford IceHogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Blackhawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home and offices in downtown Rockford, 401 E State Street.

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong a community presence.

The Rockford IceHogs’ goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and continuing their commitment to developing exceptional talent.