Property Records Technician

Position Information

New Hanover County's Tax department is seeking a motivated Property Records Technician to maintain and update property records, process address changes, review legal documents, assist with appraisal data maintenance, and respond to public inquiries.

This position requires exceptional attention to detail, strong organizational abilities, and excellent written and verbal communication skills. The ideal candidate will be proficient in the use of standard office equipment and computer software applications, with the ability to manage multiple priorities in a fast-paced environment.

Essential Duties:

• Maintains real property records and processes address changes to ensure accurate and current information.
• Receives, screens, and directs telephones calls and assists citizens, property owners and internal staff with property and tax-related inquiries.
• Reviews deeds, affidavits, quit claims, estate files, survey plats, wills, and other legal documents to verify ownership, update property records and maintain sales histories.
• Processes applications and maintains records for all Property Tax Relief Program
• Enters, updates, and maintains appraisal and property data in computerized systems, including mass appraisal and property records systems.
• Performs data entry and records maintenance for subdivided parcels, new construction, existing parcels, and Board of Equalization and Review Appeals.
• Uses various software applications to research, verify, and update parcel and valuation information.
• Assists in resolving discrepancies in property records.
• Maintains records, scans documents, prepares correspondence, and supports office operations.
• Performs work with regular and predictable attendance consistently meeting the scheduling needs as required by the county.
• Performs work during emergency/disaster situations.
• Performs other duties of a similar nature or level.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Living in New Hanover County, NC: New Hanover County offers an exceptional quality of life with its picturesque coastal location. Enjoy the stunning beaches, water activities, and a variety of recreational opportunities right at your doorstep. Immerse yourself in the vibrant local culture, indulge in diverse dining experiences, and explore historical landmarks. The county is known for its strong sense of community, excellent schools, and a thriving arts scene. With a focus on good governance and a commitment to customer service, New Hanover County provides an ideal environment for both personal and professional growth. * * * * Hours:
8:00 AM - 5:00 PM, Monday - Friday.
Must be available to report for emergency work assignment during emergency situations.

Employment Type:
Full-time, non-exempt

Salary Information:
The hiring range for this position is $36,325.00 $49,038.00 annually plus a competitive benefits package. Salary will be determined based on qualifications, internal equity, budget, and market considerations. New Hanover County offers:

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Please check out our careers page at for more information on why New Hanover County is a great place to work.
Qualifications

High School diploma or equivalent, and one (1) year of clerical, data entry, administrative support, records management or related experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the specific position as listed above.

New Hanover County is an Equal Opportunity Employer.