Data Entry Specialist

Description JOB OVERVIEW The Data Entry Specialist is part of the Enterprise Records (ER) unit and reports to the Director of Enterprise Records. The primary responsibility of this position is to perform a variety of data processing, clerical, and office tasks accurately and efficiently in support of document processing at Unity Environmental University. Additional responsibilities include creating and maintaining database records, word processing, inbound and outbound calls to students, maintaining spreadsheets, bulk mailings, and report management. POSITION SPECIFIC RESPONSIBILITIES AND EXPECTATIONS Provide accurate, valid, and timely processing and maintenance ofall records and donations. Perform application data entry and associated tasks into campusinformation systems of record. This position is responsible for the switchboard and makingoutbound calls. Provide administrative support to include (but not all inclusive)maintaining and producing mailing lists, assisting in producingletters and envelopes for mailings, and editing and proofreadingdocuments, as needed. Perform data analysis activities as directed. Complete, verify, process, and distribute credit card statements,purchase orders, check requests, timesheets, tax forms,applications, etc. when directed. Reconcile spending activities with the business office to thegeneral ledger, credit card statements, gifts, etc. Would work collaboratively with the Director of Enterprise Recordsto ensure optimal customer service, and timely processing ofrequests. Perform inbound and outbound calls to students in support ofadministrative needs across institutional units. Maintain inventory of materials, publications, letterhead etc.required for Institution activities and communications whenassigned. Organize, prepare, produce, and otherwise process both physical andelectronic bulk communications in accordance with institutionschedules and procedures. Process incoming mail and delivery of outgoing mail to themailroom. Coordinate scanning and e-filing of documents. Generate, validate and distribute periodic and ad-hocreports. Maintain shared email inboxes and calendars. Ensure accuracy and completion of data elements through periodicreports and verification measures. Serve as the subject matter expert for one or more informationsystems, identify process improvements, develop procedures forimplementation, etc. Perform complex clerical work and cross train in all units underthe ER Center. Provide customer service to function functional areas within theinstitution and provide Institution switchboard services-asassigned. Pro-actively communicate challenges, successes, and failures withleadership. Stay open to counterintuitive ideas and direct feedback. Unityemployees are expected to think creatively and remain open toapproaches that challenge initial instincts or traditional methods.Taking direction, seeking clarity, and executing with precision arecritical to moving innovative work forward. Work confidently with AI, digital tools, and emerging systems. As atechnology-enabled institution, Unity expects all employees toadopt a growth mindset around digital tools. This includes using AIsystems to enhance productivity and decision-making, as welllearning new platforms and processes with curiosity andaccountability. Deliver results in a fast-paced, evolving environment. Agility,resilience, and follow-through are essential. Employees must remainfocused on outcomes even as priorities shift, iterating quickly andadjusting to change without losing momentum. Communicate with clarity and consistency. Strong written and verbalcommunication, including the ability and willingness to engageprofessionally by phone, video, and digital channels is essential.Employees must document decisions, convey key information clearly,and support alignment across teams. Model integrity and professionalism in all aspects of work. Everyemployee is responsible for upholding high ethical standards,demonstrating sound judgment, and maintaining an ownership mindsetwhen it comes to their role and results. Own the accuracy of your work. While Unity equips employees withadvanced systems and AI-enhanced tools, the responsibility forquality, precision, and correctness rests with the individual.Attention to detail and proactive error-checking arenon-negotiable. Demonstrate a commitment to sustainability in all aspects of work.This includes responsible stewardship of resources, strategicdecision-making, and ensuring long-term institutional impact. At Unity, we encourage input, feedback, and collaboration from allemployees, your perspective matters. However, once a decision hasbeen made, employees are expected to act as an extension of theirsupervisor’s bandwidth, carrying out directives with clarity,consistency, and precision. We do not operate in independent silos;instead, we emphasize cross-functional collaboration and sharedaccountability. Perform other duties as assigned. Qualifications REQUIRED QUALIFICATIONS High school diploma/GED required. Must have good oral communication skills. Proficiency with databases, word processing, email, and spreadsheetsoftware. Ability to work harmoniously with members of the Institutionteam. Ability to demonstrate initiative, make sound decisions, budgettime, focus on details, and complete tasks on time while functioning in multiple capacities. Ability to adapt to new ideas and circumstances. Knowledge of office operations including filing and clericalsupport. Ability to effectively present information and respond to questionsfrom the Institution community and managers. Ability to calculate figures and apply concepts of percentages,ratios and proportions to practical situations. Ability to define problems, collect data, establish facts, and drawvalid conclusions. Ability to function effectively within a matrix organizationalstructure, maintaining open lines of communication while beingdiscreet, courteous and well poised. Preferred Two (2) years of job-related experience in customer service or arelated field. WORK SCHEDULE / AVAILABILITY REQUIREMENTS Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution’s needs. Although Unity Environmental University employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any UnityEnvironmental University location. PHYSICAL DEMANDS While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications. ENVIRONMENTAL CONDITIONS Work is performed mostly in an office setting. The noise level in the work environment is normally moderate. Exposure to changes of temperature or humidity 1-33% of the time. POSITIONS AT UNITY ENVIRONMENTAL UNIVERSITY ARE DEPENDENT ON THEIR VIABILITY AND AN ESTABLISHED VIABILITY MATRIX. THE VIABILITY MATRIXFOR THIS POSITION IS: JOB DESCRIPTION The Institution has a minimum $150M annual operating budget with an net positive revenue margin between 20-30%. Enthusiastic support and willingness to work within the Enterprise Model The Institution maintains the enterprise model and has at least two credit bearing SEBUs. This position will process a minimum of 2,400 applications annually. IES continues to process donations, non-degree applications, and communication flow for credit bearing SEBUs. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.