Cupid Applications Analyst Team Lead

Position Overview

United Health Services (UHS) is seeking a Cupid Application Analyst III Team Lead to serve as a senior-level application analyst and subject matter expert supporting Epic Cupid and related clinical applications. This position provides technical leadership workflow expertise and operational oversight for the application team while partnering closely with clinical operational and IT stakeholders to ensure successful implementation optimization and ongoing support of enterprise applications.

The ideal candidate is an experienced Epic Cupid professional with strong leadership capabilities a deep understanding of healthcare workflows and a proven track record of delivering successful application implementations and enhancements.

Work Locations:

Remote Johnson City NY 13790 Phelps Hall UHS Binghamton General Campus Binghamton NY

There is more than one location associated with this position. This is either because there are multiple openings at different sites or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$44.77 - $67.15 per hour depending on experience

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Job Responsibilities

• Serve as the subject matter expert for assigned applications workflows functionality and system content.
• Lead mentor and support members of the application team in collaboration with the application leader.
• Analyze design configure test implement and optimize application solutions to meet organizational needs.
• Collaborate with clinical operational and technical teams to improve workflows and system performance.
• Participate in all phases of project implementation including planning design build testing training go-live and post-go-live support.
• Troubleshoot complex application issues and coordinate resolution efforts.
• Ensure adherence to organizational standards regulatory requirements and industry best practices.
• Identify opportunities for process improvement and application optimization.
• Support strategic initiatives and technology projects across the organization.

Position Qualifications

Minimum Required:

• High School Diploma and four (4) years of healthcare operations (clinical patient care administrative or revenue cycle) information technology or health information technology experience.
• Current Epic Cupid certification.
• Five (5) years experience as an Epic Certified Analyst
• Experienced in all stages of project implementation including design development workflow analysis build implementation optimization go-live and post go-live support.

Preferred:

• Bachelors Degree in a related field (information technology or clinical/healthcare fields) preferred.
• Project Management Institute (PMI) Certification or equivalent certification.

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Why Youll Love Working at UHS

At United Health Services (UHS) we believe every connectionto patients to purpose to each othermakes a difference. Thats why were intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits personal growth or fun along the way were here to help you thrive in work and life.

A Culture of Connection We support each other like family and create space for every voice to be heard. Engagement Councils peer recognition and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work we stay connected through team events like trivia trunk-or-treat volunteer days our staff choir or seasonal celebrations.

Comprehensive Benefits for Life & Family We offer medical dental and vision coverage starting the first of the month after hire for employees working 24 hours/week. With flexible plan options and coverage tiers you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance legal services and identity theft protection.

Well-Being & Financial Security From day one PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match flexible spending accounts access to financial advisors and up to $400/year in wellness rewards. When life gets tough were here with 24/7 EAP counseling virtual mental health support a food pantry PTO donation program and professional attire through the Classy Closet.

Growth That Moves with You With access to 100000 online courses leadership programs tuition reimbursement clinical ladders and internal mobility we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home Located in New Yorks Southern Tier UHS offers more than a careerwe offer a lifestyle. Enjoy four-season recreation affordable living top-rated schools minor league sports craft brews a close-knit community and more all within reach of the Finger Lakes the Catskills and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned not-for-profit healthcare system in New Yorks Southern Tier comprising four hospitals long-term care and home care services and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the regions population produces $1.3 billion a year in total economic impact and boasts a workforce of more than 6300 employees and providers.

At UHS our work is guided by our Values of Compassion Trust Respect Teamwork and Innovation. Whether you provide direct patient care or support behind the scenes you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our missionwed love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services Inc. and the members of the UHS System neither are affiliated with sponsored endorsed nor approved by nor otherwise associated with Universal Health Services Inc. (NYSE: UHS) UHS of Delaware Inc. nor their affiliates which can be found at .

Required Experience:

Manager