Operations Specialist (Contract)

Job Description

Job Description

We're partnering with a fast-growing technology company seeking an Operations Specialist to join a collaborative, high-performing operations team.

This is an opportunity to make an immediate impact by managing high-volume operational workflows, solving complex problems, and helping deliver an exceptional customer experience.

We're looking for someone who thrives in a fast-paced environment, enjoys learning new processes, and takes pride in producing accurate, high-quality work.

What You'll Do

• Manage a high-volume queue of operational tasks.
• Process manual workflows with accuracy and efficiency.
• Investigate and resolve operational issues by working with customers, external partners, and internal teams.
• Review data, identify discrepancies, and ensure accurate processing.
• Learn new workflows and adapt as processes evolve.
• Partner with cross-functional teams to improve the customer experience.

What We're Looking For

• Bachelor's degree required.
• 2–5 years of professional experience in operations or a process-driven environment.
• Strong attention to detail, critical thinking, and problem-solving skills.
• Ability to thrive in a fast-paced, evolving environment.
• Self-motivated, organized, and eager to learn.
• Experience in healthcare, benefits, insurance, payroll, fintech, or SaaS operations is a plus.

Why Join?

• Gain experience with a high-growth technology company.
• Work alongside collaborative, driven, and supportive teammates.
• Make an immediate impact while learning new systems and operational processes.
• Opportunity to contribute to a growing team and develop your operations expertise.