Doorperson - VIP Marketing Nightlife New York

Doorperson

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

The Doorperson facilitates guest's entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Assess crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed. Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. Doorperson is not allowed to accept any form of money from our guests.

Essential functions of the position include, but are not limited to:

• Provide a friendly, personal demeanor with a willingness to interact
• Provide professional and friendly guest services
• Commits self to the below listed company values, and acknowledges dedication to providing excellent guest service for our guests and our internal team, at all times
• Ability to work safely and prevent personal injury
• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
• Remain alert for any suspicious persons or activities
• React professionally and rationally in emergency and pressure situations
• Identify intoxicated, disorderly, or insubordinate guests and reports them to Security
• Communicate professionally with all management from Restaurant/Lounge
• Assist all guests with entry to the venue
• Maintain professionalism at the workplace and with co-workers and patrons
• Attentive to all company related events and upcoming venues and changes
• Maintain a proper and professional appearance and attitude
• Maintain and promotes a friendly atmosphere for customers and co-workers
• Provide customers with information and directions
• Inform management of any complaints, comments, or incidents
• Perform all prior arrangements to be ready to start at scheduled in time and completes all necessary duties by end of shift
• Accurately assess group sizes at the doors, collect ID's and form of payment, and hand out tickets accordingly Constantly pays attention to surroundings and to customers
• Assist and/or completes additional tasks as assigned

Training requirements:

• Tao Group Hospitality in-venue doorperson training

Education/working knowledge:

• Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality experience required.
• Previous experience in a high-volume restaurant/nightclub/lounge required.

Skills / Physical Demands / Work Environment / Schedule:

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Office, casino, nightclub, bar, lounge, and/or restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment