Automation Tester

University Operations University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. Visit our website or follow us on Facebook and Instagram to learn more. The Opportunity The UCF IT department within University Operations is seeking to hire an AI Automation Designer I. This role is responsible for serving as part of the university’s AI Center of Excellence, embedding with administrative teams to design, implement, and promote AI-enabled process automations and workflows. The position exists to deliver automation solutions and to establish repeatable patterns that can be leveraged for future automation deployments. Classification Title: Systems Engineer I Responsibilities Partner with members of the AI Center of Excellence and administrative teams to identify and design high-impact automation opportunities that deliver measurable business value. Design, develop, and deploy automation solutions using low-code RPA tools (e.g., Microsoft Power Automate), Python scripting, and AI/ML capabilities in Azure (e.g., Microsoft Foundry). Create reusable playbooks, agent templates, and modules (e.g., FAQ agents, tool-invoking agents, knowledge bots) for replication across departments. Support deployment, testing, and roll-out of AI/agent workflows, including logging, error handling, fallback strategies, and quality assurance. Ensure adherence to governance, privacy, and security standards in all AI deployments. Minimum Qualifications Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Preferred Qualifications 1+ year demonstrated experience designing, developing, and deploying automation solutions using low-code RPA platforms (e.g., Microsoft Power Automate) and scripting languages such as Python. 1+ year hands-on experience with AI/ML technologies and platforms (e.g., Azure OpenAI, Azure Machine Learning). Understanding of automation design principles, workflow orchestration, and process optimization. Excellent communication and collaboration skills with the ability to partner across multi-functional administrative and technical teams. Experience working with large language models (LLMs). Familiarity with Microsoft, Azure, or other hyperscale cloud environments such as AWS or GCP. Special Instructions to the Applicants The anticipated salary range for this position is $56,030 - $62,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations. All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer. Why Join Us As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck. Benefits Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Education assistance and more. For more benefits information, view the UCF Employee Benefits Guide. Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. Job Details Department: UCF IT Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM Type of Appointment: Regular Expected Salary: $56,030.00 to Negotiable Job Posting End Date: 09-04-2026-12-00-AM Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins. Equal Opportunity Statement The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request. UCF is proud to be a smoke-free campus and an E-Verify employer. #J-18808-Ljbffr