Salesperson
Advance Auto Parts
SalespersonEntry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.Primary responsibilities include:Provide excellent selling experience for DIY customer visits and phone callsAchieve personal sales goal and help store achieve its sales goalsProvide DIY services including battery installation, testing, wiper installs, etc.Maintain store product and operational standardsResponsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.Secondary responsibilities include:Store cleanliness including floors, bathrooms, facing, dusting, parking lotGeneral stocking including truck stocking and back stockSafely deliver parts to customers as neededSuccess factors include:Basic driving and navigation abilityAbility to use delivery board systemFriendly communicationAbility to locate and stock partsSafety knowledge and skillsOperating inventory systems and store equipmentParts and automotive system knowledge skillsOperating POS and Parts lookup systemsExpert at testing and diagnostic equipment for DIY serviceEssential job skills necessary for success include:Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and managementRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manualsUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to work an assortment of days, evenings, and weekends as neededPrior experience that sets a salesperson up for success includes:2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiencesPhysical demands include predominantly walking or standing, talking and hearing, using hands and fingers to handle or feel; reaching with hands and arms; climbing or balancing; and stooping, kneeling, crouching, or crawling. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.The work environment includes usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
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