Specialist, Human Resources Compliance - (26-P&T-500006-149)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Specialist, Labor Relations Compliance acts as the primary liaison for internal and external stakeholders regarding labor and employee-related matters, offering guidance on established labor relations policies, procedures, and regulatory requirements, and assisting with the administration of compliance programs such as workers’ compensation, ADA, FMLA, and drug and alcohol testing.

Essential Duties & Responsibilities:

Stakeholder Support & Case Coordination

• Provides day-to-day operational support to departmental staff by coordinating case documentation, tracking activities, and assisting with workflow management.

• Facilitate communication between management, employees, and internal departments to ensure timely resolution of issues and consistent application of policies.

• Manages the Request for Information (RFI) process by coordinating responses, gathering required documentation, and ensuring timely and accurate submissions.

Process Improvement & Operational Support

• When directed by management, identifies opportunities to improve departmental processes and recommends operational enhancements to increase departmental efficiency and service quality.

• Serves as a liaison with Finance, Procurement, Information Technology, and other internal departments to coordinate operational needs and resolve cross-functional issues.

• Assists in compiling, analyzing, and preparing departmental reports, performance metrics, and operational summaries.

Training & Communications

• Assists with the coordination and delivery of training programs related to employment policies, compliance requirements, and workplace processes and procedures.

• Drafts, formats, and prepares correspondence, administrative documentation, and program materials.

• Reviews and proofreads documents for clarity, accuracy, completeness, and compliance with departmental and regulatory standards and requirements.

Administrative & Confidential Support

• Maintains, updates, and organizes electronic filing systems to ensure accuracy, accessibility, and compliance with retention requirements.

• Supports budget administration, including invoice processing, tracking expenditure, and coordinating with Finance as needed.

• Processes PARS and SPARS transactions in accordance with established procedures.

• Coordinates scheduling, logistics, and documentation for meetings, internal reviews, and other departmental activities.

• Prepares, maintains, and transmits sensitive information, documents, and reports in a confidential manner.

Program & Compliance Support

• Assists with all compliance programs by tracking requests, maintaining case files, scheduling meetings, and drafting routine correspondence under supervision or independently.

• Assists with preparing compliance reports, metrics, and compliance logs.

• Monitors compliance deadlines, certification renewals, DOT examination schedules, and required documentation to support adherence to regulatory standards.

• Serves as a secondary point of contact to the Senior Program Managers for Compliance Programs regarding completion and coordination of all tasks related to their assigned duties.

Executive & Administrative Support

• Coordinates logistics for internal and external meetings, training, and vendor engagements, including scheduling, meeting setup, and preparation of materials.

• Prepares draft agendas, meeting summaries, and follow-up communications as directed.

• Maintains organized electronic records and documentation supporting compliance programs and executive-level reporting.

Additional Duties

• Performs other related duties, special projects, and assignments required to achieve departmental goals.

Supervisory Responsibilities: N/A

Key Working Relationships: Stakeholders, including internal employees within the Authority and limited working relationships with our vendors.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Typically has 5-7 years of related work experience; or an equivalent combination of education and experience.

Minimum Education Requirements:

Associate’s degree from an accredited college or university.

Required Skills:

Ability to utilize Microsoft suite (Word, Excel, PowerPoint, etc.)

Ability to utilize Oracle HCM

Strong communication skills, organization, and ability to work independently

Manage heavy and/or complex case load

Attention to detail

Required Licenses & Certifications:

N/A

Physical Requirements:

General office conditions

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

N/A

Preferred Skills:

N/A

* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water :

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and well-being.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email View email address on aiapply.co.