Senior Project & Program Lead, Emerging Payments Marketing

Principal Associate, Project Manager - Emerging Payments Marketing The Capital One Emerging Payments Product Marketing team is seeking an energetic, creative, and results-driven individual to serve as a hybrid Project and Program Manager for the team. This role is the "connective tissue" of the team, responsible for driving high-priority initiatives while maintaining a holistic view of the entire digital tools marketing program to ensure work is delivered on strategy, on time, and at the highest quality. The successful candidate will lead "Tier 1" projects (e.g. paid and owned awareness campaigns), while simultaneously managing the overarching program rhythm, resource coordination, and operational health of the team. You will work with numerous partners such as marketing strategists, creative agencies, and internal operation lane partners to manage strategic, integrated, multi-dimensional marketing projects. What You’ll Do Autonomously lead and drive integrated marketing projects through discovery and delivery involving Project Planning (documenting objectives, success measures, scope and customer expectations), Governance Planning and Management (roles, responsibilities, interactions, communication) and Project Execution (project schedules, decisions, risk and issue logs). Be comfortable managing many concurrent projects with shifting deadlines/priorities simultaneously. Monitor and manage critical path, decisions, risks, plan contingencies, facilitate scope changes, identify gaps, and build mitigation plans to achieve desired outcomes. Conduct project meetings and own project documentation and tracking. Act as liaison between strategy leads, creative teams, business partners, channel workstream leads, and cross-functional team members. Adhere to department/audit policies, procedures and expectations while managing scope, schedule, resources and budget to deliver high quality results. Communicate effectively with associates at all levels, to share status, manage expectations, drive for results and provide transparency around the Brand workstream deliverables. Work with program manager to identify and solve opportunities to improve and streamline project management practices in the organization. Who You Are Your curiosity is endless. There’s always something else to learn. You’re flexible and not afraid of change—in fact you welcome the challenge. You are proactive and don’t wait for work to come to you—you actively look for new opportunities to learn, grow, and improve. You share your point of view, but seek out what might be missing and listen. You have big ideas and know the best ones are driven by proof, persistence and patience. You’re a storyteller. You simplify the complex and compel your audience to act. You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you. You care—about the work, your team and the customers you serve. Basic Qualifications Bachelor’s Degree or Military experience. At least 4 Years of Project Management experience. Preferred Qualifications Experience with project management software or tools. Experience managing brand/marketing projects, either agency or client-side. Proficiency in Google Suite. Ability to self-manage and elevate potential roadblocks with confidence. Strong analytical and problem solving skills. Experience in resource and task management with the ability to explore solution-oriented approaches based on project-specific needs. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Salary ranges by location: McLean, VA: $120,800 – $137,900 for Principal Project Manager. Richmond, VA: $109,900 – $125,400 for Principal Project Manager. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, where applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. This role is expected to accept applications for a minimum of 5 business days. No agencies please. #J-18808-Ljbffr Capital One National Association