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Fraud Case Response Lead - Contact Center

UOB

UOB in Central Louisiana seeks a Senior Officer/Manager for their Fraud Team. This role involves responding to scam-related inquiries and case escalations from the Contact Centre, ensuring accurate documentation, and maintaining service standards. The desired candidate should have a diploma or equivalent, preferably with customer service experience and analytical skills. The position demands strong communication abilities, detail orientation, and a willingness to work under pressure. A customer-first mindset is essential. #J-18808-Ljbffr UOB

Vacancy posted 1 day ago
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