Seasonal PM Host- Asbury Ocean Club

Job Overview

The Host at Asbury Ocean Club Hotel is often the first face guests encounter when they enter a dining venue, setting the tone for a meal with the warmth, poise, and genuine welcome that define hospitality at a Michelin Key coastal destination. This role is responsible for greeting and seating guests, managing reservations, communicating with the service team, and ensuring that the flow of the dining room reflects the understated elegance and attentiveness Asbury Ocean Club is celebrated for. Their presence at the door shapes the first impression of a dining experience guests will carry with them long after returning from the Jersey Shore.

They are an ambassador of happiness and hospitality, inspiring both guests and fellow associates through their commitment to excellence.

Responsibilities

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Asbury Ocean Club Hotel, we embrace:

• MICHELIN-Recognized Coastal Luxury - 2025 MICHELIN Key honoree and one of the Jersey Shore's most acclaimed stays
• Understated, Residential Elegance - 54 handpicked rooms with loft-like ceilings, private terraces, and a beach-house-from-a-dream aesthetic
• The Drawing Room as Living Heart - Glass-enclosed pool-side gathering space that serves as bar, music room, and social anchor
• Effortless Ocean-Front Escape - 70 minutes from Manhattan with an intimacy that feels entirely removed from the city
• Art, Music & Asbury Park Identity - Embedded in a city known for rock history, creative renaissance, and boardwalk culture

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Asbury Ocean Club Hotel and align with Sage Hospitality's commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• High School diploma or equivalent

Qualifications

• Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

• Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
• Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
• Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

• Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

• Eligible to participate in the Company's 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much, more.

Salary

USD $15.92 - USD $15.92 /Hr.