Clinical Account Manager - Seattle, WA; Portland, OR; Eugene, OR
Route 92 Medical
Clinical Account Manager
Route 92 Medical is on a mission to improve outcomes for patients undergoing neurovascular intervention. At the core is a reconsidered procedural approach, cutting-edge engineering, and innovative product design. Our portfolio targets the most significant challenges in neurointerventional care to deliver meaningful solutions. The company was founded by physicians developing thoughtful product solutions in collaboration with the world's leading clinicians, who focus on improving procedural and patient outcomes.
Route 92 is seeking a Clinical Account Manager in our North West region to accelerate adoption of our technology by building clinical and technical customer advocacy. Our company growth is driven by the conviction that the Route 92 Team and technology are truly differentiated in the market. Through close collaboration with our healthcare partners, we are committed to improving outcomes for stroke patients. We are looking for people passionate about innovative, disruptive technology and exceptional service to join our team. The ideal candidate will be located in Seattle, WA; Portland, OR; Eugene, OR; or Tacoma, WA.
Responsibilities:
- Plans, directs and coordinates activities to drive support of product use within a designated geography or list of accounts
- Promotes safe and effective use of Route 92 technology to include case coverage and product demonstration
- Coordinates training activities for accounts within the designated geography to include onsite customer education and in-servicing
- Collaborates with Territory Managers within each territory to drive Route 92 product adoption and advocacy
- Has responsibility for service activities in support of sales process
- Collaborates internally with the team to continually strengthen the culture and enhance customer relationships
- Monitors competition by gathering current marketplace information on pricing, existing and new products & sales strategies
- Recommends changes in products, services, and policy by evaluating results and competitive developments
- Maintains professional and technical knowledge by on-the-job training, attending educational workshops, reviewing professional publications, establishing personal networks and by participating in professional societies
Skills for Success:
- The ability to regularly travel throughout the North West region
- Flexible, able to pivot in fast-paced environment
- Strong communicator with ability to digest and communicate clinical information and report out to colleagues
- Demonstrated understanding of clinical environment, products, and players in the neurovascular market
- Public presentation experience
- Strategic thinker who takes initiative, self-starter, and builds own value within role
- Active listener with customer focus
Required Education:
- Associate's degree in a clinical field or equivalent
Required Experience:
- Minimum of 3 years of hospital based clinical experience
- A minimum of 3 years catheter experience ideally in the neurovascular space or equivalent
- Neuro experience highly preferred
- 2 years med device experience highly preferred
Benefits & Perks:
- Competitive base pay plus quarterly sales bonus
- Comprehensive healthcare benefits are effective day one! R92M offers generous benefit options, including Medical, Dental, Vision, Life Insurance, FSA, HSA, Short-term and Long-term disability, Critical Illness Insurance, and Accident Insurance.
- Generous paid time off and 16 paid holidays, including a company-wide summer recharge week in July
- 12 weeks of paid parental leave for employees after 90 days of employment
- Monthly cell phone stipend
The actual base pay is dependent on several factors, including, but not limited to, work experience, market data, skills, geographic location, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity.
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