Associate Director, Account Management
Profit Recovery Partners
An Associate Director, Solutions Management is responsible for aspects of client account management; including maximizing client savings by upselling additional services into scope, identifying new and creative ways for PRP clients to save additional dollars, and ensuring client retention. You will manage a team of 1-2 direct reports in driving engagements and performance. Alongside the Director, you will manage the execution of savings confirmations and enhancements for all expense areas in your team’s book of business. The ideal candidate will utilize exceptional relationship‑building skills, business savvy, and collaborate across departments with clients’ C‑level leadership and key stakeholders through the effective management of implemented client savings programs. What You Will Do Alongside the Director, own assigned accounts and be responsible for expanding scope into new expense areas. Maximize client savings achieved and value to retain targeted accounts after initial engagement. Build trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency, building meaningful relationships with C‑suite executives and continually delivering new value. Maintain C‑level engagement by meeting regularly, in person or virtually, to confirm savings. Exceed client expectations by understanding their needs and fulfilling contractual obligations. Meet team revenue targets within projected timeframes, including internal stakeholder management. Identify, analyze, and interpret trends or patterns in complex data sets, establishing meaningful recommendations for clients across multiple industries. Establish, maintain, and track performance through dashboards reflecting contributions from operating groups. Problem‑solve and resolve issues within client projects, identifying, tracking, managing, and resolving client and project roadblocks. Work cross‑functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled. Manage and develop a team of 1-2 direct reports. Achieve or exceed department and personal performance goals. What You Need Bachelor's degree required. 8+ years of relevant experience in consulting or a related field. 4+ years of management/supervisory experience. Excellent verbal and written communication skills. Proficiency in Microsoft Office suite. Sales ability with a track record of working with C‑level clients. Attention to detail with strong quantitative and analytical skills. Ability to lead others to complete complex projects on time. Very high degree of urgency. Proven ability to handle objections and finalize audit categories with clients. #J-18808-Ljbffr Profit Recovery Partners
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