Service Manager II

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

What you will be doing:

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.

• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.

• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.

• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.

• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;

• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.

• Manage and organize inventory of all maintenance materials.

• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.

• Regularly inspect community buildings, including vacant units.

• Planning, assigning and directing work of maintenance team.

What we’ll expect from you:

• Active and valid driver’s license and a personal vehicle.

• Live within a 30-minute commute of the properties.

• HVAC/EPA/CFC Certification preferred.

• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits of Employment:

• Pay Range: $75,000-$80,000 / yr.

• Up to 100% Rent Discount

• Property Staff Shared Renewal Commissions – paid monthly

• $300 Morgan Essentials – paid quarterly

• On-call Appreciation, $15/day for holding the on-call phone

• Employee referral payment program (up to $750)

• Education/Tuition Reimbursement Program

• Medical, Dental, and Vision benefits

• Life/AD&D Insurance

• Long- and short-term disability

• Retirement Plan - 401(k) Plan with company match

• Generous paid time off, including 10 holidays per year and sick leave

• Employee Assistance Program

• Additional employee discounts available!

Job Details

Job Family Property Maintenance

Job Function Individual Contributor

Pay Type Salary

Hiring Min Rate 75,000 USD

Hiring Max Rate 80,000 USD