Senior P&O Business Partner, Air & Sea US

Senior P&O Business Partner, Air & Sea US

Location: Van Buren Township, MI (Detroit Area) Division: Air & Sea US

At DSV Air & Sea, the Senior P&O (HR) Business Partner serves as both a strategic and hands-on partner to operations leadership, supporting a fast-paced operational environment. This role manages the full employee life cycle - from onboarding to offboarding - to ensure a seamless and positive employment experience. The Senior P&O Business Partner acts as a trusted advisor and resource to both employees and management, supporting employee relations, engagement, retention, talent and performance management, compliance, and talent acquisition. The position promotes a high-performance culture and fosters a positive, respectful workplace while providing practical guidance to leaders and a visible, approachable resource for employees.

Duties & Responsibilities:

• Oversees the entire employee lifecycle from onboarding to offboarding, ensuring a seamless employment experience at each stage including but not limited to:
• Talent Management: Lead talent assessment and development initiatives, identify high-potential employees, and work with managers on succession planning and career paths.
• Act as a thought partner in organizational design and talent development initiatives, ensuring the right talent is in place for key roles.
• Performance Management: Provide support and training to managers on best practices for managing and assessing performance, holding feedback discussions, and addressing performance issues constructively and effectively.
• Employee Engagement and Retention: Lead initiatives to foster a positive employee experience, supporting efforts to improve engagement, retention, and overall workplace satisfaction.
• Employee Relations: Serve as a primary point of contact for employee relations issues, conducting investigations as needed and offering guidance to managers on handling conflict resolution, disciplinary actions, and employee concerns in alignment with company policies and best practices.
• Compliance: Support in reviewing, interpreting, administering, and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
• Recruiting & Onboarding: Support recruiting and onboarding efforts in partnership with our Talent Acquisition team for hourly operations, professional, and leadership roles.

Education & Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience.
• 5+ years of demonstrated HR Partner experience required; 7+ years preferred.
• Experience in Logistics, Freight Forwarding, or Supply Chain industries preferred.
• Strong knowledge of employment law and HR best practices required.
• Proven experience handling complex employee relations issues and concerns, including investigations, conflict resolution, and corrective action.
• Demonstrated experience supporting multi-state operations.
• PHR, SHRM-CP, SPHR, SHRM-SCP certification a plus.
• Demonstrated proficiency in Microsoft Office (Word, Excel, Powerpoint) and HRIS systems (e.g., SuccessFactors, ADP, or similar).

Skills & Competencies:

• Solid working knowledge of Human Resources principles, with strong skills in management, problem-solving, conflict resolution, consulting, decision-making, financial analysis, data analysis, and influence.
• Demonstrates a strong commitment to continuous learning, ownership, and personal growth, proactively seeking opportunities to expand knowledge of HR practices, industry trends, and best practices to better support employees and drive organizational success.
• Drives continuous improvement by identifying and implementing HR process enhancements.
• Excellent verbal and written communication skills.
• Strong interpersonal communication and customer service skills with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team, demonstrating enthusiasm, initiative, and creativity.
• Strong attention to detail.
• Ability to work under pressure and prioritize work activities.
• Ability to maintain a high level of confidentiality and handle sensitive situations with compassion and dignity.
• Must be able to deal with ambiguity, cope with change, and flexible with shifting priorities.

Physical Demands:

• This position requires extended periods of sitting while working at a computer, reviewing reports, conducting virtual meetings, and maintaining employee data in HR systems.
• The role also involves regular standing, walking, and moving between conference rooms and office areas during meetings, employee discussions, and training sessions.
• Frequent communication via phone, video conferencing, and in-person conversations is required.
• The employee must be able to travel periodically to other company office locations, which may include travel by automobile or commercial air travel, and may occasionally lift or carry materials such as files, a laptop, or training materials up to approximately 15–20 pounds.

Work Environment:

• The Senior P&O (HR) Business Partner primarily works in a professional office or remote office environment supporting leadership and employees across multiple locations.
• The role requires periodic travel to company office locations for meetings, employee relations matters, training sessions, and business initiatives, including travel by car and occasional air travel.
• The work environment is fast-paced and deadline-driven, requiring frequent interaction with employees and leaders and the ability to manage multiple priorities and sensitive situations.
• Work hours may occasionally extend beyond normal business hours to support business needs, time-sensitive employee relations matters, or critical organizational initiatives.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, consistent with applicable law.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io.