Runner (Part-time) - Little Beach House Malibu Food & Beverage Los Angeles, Little Beach House [...]

Runner (Part-time) - Little Beach House Malibu At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand‑plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast‑paced environment, can problem‑solve in high‑pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solutions that better suit business needs or advise management to further assess and provide options Thrive in high‑volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feed, managing/anticipating guest and member needs and ensuring servers, Executive Chef and General Manager are supported. Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests Adhere to health and safety policy (allergy procedures) and all Company processes, procedures, and standards and local, state, and federal law as applicable Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to Clean and stock server alley and expo area Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years’ experience in a similar capacity Thrive in fast‑paced, high‑volume environments and maintain calm, while quickly and effectively problem‑solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast‑paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Benefits Health Care + 401K: Full‑time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full‑time Employees have sick days + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings, and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: While on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #J-18808-Ljbffr Soho House & Co.