Manager, Psychiatric Services

Responsibilities Responsible for successful day-to-day clinical operations and delivery of quality services across in‑person and virtual care settings. Assesses practice and develops training plans to develop clinical staff competencies and skills. Works with site managers, clinical and admin leadership to manage scope of work performed by medical assistants, RNs and other clinical staff support positions. Works with leadership to support implementation of quality improvement initiatives and improve patient experience and outcomes, care coordination, and access to services through both onsite and telehealth platforms. Works with leadership to develop program policies, procedures, workflows, and training to support department functioning. Identifies training needs and develops training plans for the department. Works with managers on staffing and coverage to promote access to care and provide effective service delivery. Supports patient access initiatives and population health management efforts. Ensures that care coordination activities are implemented efficiently and timely. Prepares management and financial reports, studies, collects patient statistics as required. Qualifications Bachelor's degree in social work, health care administration, public health or related field required; master's preferred. Five years of prior experience in project and/or clinical management position required (or equivalent combination of education and experience). Experience in behavioral health or related setting required. Experience with process design, change management, and staff training preferred. Prior experience with EHR and MS Office preferred. #J-18808-Ljbffr Jobtailor