Collector

Texell Credit Union (Temple Headquarters, Temple, TX 76502) is hiring a full‑time Collections Representative. The role involves negligible travel and is part of the banking category. Responsibilities Preserve the credit union’s assets by collecting on delinquent accounts. Successfully collect delinquent debt in all stages (early, late, repossessions) and make outbound calls on unsecured loans and a credit card portfolio. Identify first payment defaults on unsecured loans and the issues preventing the remittance of timely payments or other payment issues. Share responsibility for collecting on secured debt and assist other staff with processing repossessed collateral. Maintain a positive attitude and be team oriented. Qualifications High school graduate or equivalent. Stable work history. Pertinent collections experience. Strong analytical, negotiation, and problem‑solving skills. Strong decision‑making skills and an intuitive nature to think on your feet. Knowledge of MS Office Suite, including Word and Excel. Ability to work in multiple systems at one time. Ability to work flexible hours as needed. Open availability to work shifts Monday through Friday; Saturday work may be requested occasionally. What’s in it for you? This is a full‑time, in‑office position that provides a competitive salary, vacation and sick leave, and a 401(k) with company match. You’ll be eligible for an excellent benefits package that includes health, dental, vision, and other benefits. The role offers opportunities for career growth within a fast‑paced, collaborative environment. #J-18808-Ljbffr Texell Credit Union