Operations Support Assistant

Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

ABOUT REIMAGINE RESOURCES Reimagine Resources is a full-service fitness solutions company specializing in facility consultation, gym design, equipment installation, repair, and maintenance. We serve commercial fitness facilities nationwide and are known for our responsiveness, professionalism, and high standards of execution.

We are a growing company building a strong operations team to support increasing demand and deliver an exceptional client experience.

POSITION OVERVIEW We are looking for a highly organized, proactive, and detail-driven Operations Assistant to support our Operations Coordinator and service team.

This is not a passive administrative role — this person will play a key role in keeping jobs moving, ensuring follow-through, and maintaining clear communication across clients, technicians, and internal operations.

The right candidate is someone who takes ownership, follows through without being asked, and thrives in a fast-paced, execution-focused environment.

WHAT YOU’LL OWN

Keep active jobs moving by tracking progress, identifying gaps, and ensuring timely follow-up

Communicate confidently with clients regarding scheduling, updates, and next steps

Coordinate service appointments between clients and technicians with accuracy and efficiency

Manage parts and equipment ordering, tracking, and issue resolution

Support quoting and proactively follow up to move opportunities forward

Maintain clean, accurate records across jobs, invoices, and service documentation

Assist with invoicing and warranty processing with strong attention to detail

Act as operational support to ensure nothing falls through the cracks

WHAT SETS YOU APART

You don’t wait for direction — you anticipate needs and take action

You are highly organized and naturally detail-oriented

You communicate clearly, professionally, and confidently

You can manage multiple moving pieces without losing track

You take ownership of your work and follow through consistently

You are comfortable in a fast-paced, growing environment where priorities can shift

REQUIREMENTS

2+ years of experience in operations, administrative support, or coordination roles

Strong organizational and time management skills

Excellent written and verbal communication

Tech-savvy; proficient in Microsoft Office and Google Workspace

Ability to work both independently and as part of a team

Bachelor’s degree or equivalent experience preferred

WORK SCHEDULE & ENVIRONMENT

Part-time: Approximately 15–25 hours per week

Monday–Friday during business hours

Hybrid role:

In-person required during first month of training

Ongoing in-office presence required at least 3 days per week

COMPENSATION & OPPORTUNITY

Training/Probationary Period (3 Months): $18/hour

Post-Training: $18–$20/hour (based on performance)

Contract-to-hire with clear path to full-time

Opportunity to grow into expanded operations or coordination responsibilities

WHY REIMAGINE RESOURCES?

High-accountability, team-oriented environment

Direct exposure to business operations and growth

Opportunity to grow with a company that is scaling

Meaningful role with real impact on client experience and execution

Job Type: Part-time, Contract-to-Hire Work Location: Hybrid (In-person + Remote)

Flexible work from home options available.