Integrated Logistics Coordinator

It's more than a job As a member of the Integrated Logistics team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Raleigh, NC Site is looking for a new Logistics Coordinator to join our Integrated Logistics team. How you create impact As an Logistics Coordinator you will coordinate and plan the customer orders /Shipments accordingly to agreed upon scope, in addition, to all the customer inquiriesregarding visibility and status of the shipments, answering questions and addressingany potential issues that may arise. Utilizing your strong forwarding & customerservice knowledge, you will provide front line support for our customer to ensurecustomer satisfaction with our services and features in alignment of the processesbased on the Work Instructions and Standard Operating Procedures. Collaborate with other departments, both at the customers site and across the IL organization. Coordinate Transport Services for customer orders, using transport management systems. Handle manual order entries. Show ownership within the area of responsibility and execute tasks with expected level of productivity & performance Contribute to continues improvement initiatives. Adhere to existing Kuehne+Nagel Guidelines, Standard Operating Procedures and Working Instructions following the business process mapping. Daily execution of the in-scope services, committing to first class level of respective services (order fulfilment, Transport Management, Request and Deviation Management, Visibility and Monitoring, Claims Processing) Receive & respond in time to requests from relevant stakeholders (such as customer requests) Adheres to and complies with all health & safety, quality, security, environmental, legal and regulatory requirements, company policies and procedures. Participate in quality audits related to general and client-specific quality programs. What we would like you to bring 1-3 years of working experience in Logistics and / or customer service sector High School Diploma or Equivalent Knowledge & understanding of Logisitics Strong customer service orientation. Interest to work with transport management systems or warehouse management systems Ability to work on own initiative and part of a team. Strong analytical skills, attention to details with a systematic and methodical approach to your work Ability of multi-tasking and dealing with different internal / external stakeholders at all levels. Good Communication and organizational skills For applicants in the United States: Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com What's in it for you There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite #LI-MB1 Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at View phone number on click.appcast.io during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e‑mail at: View email address on click.appcast.io with the nature of your request. We will answer your inquiry within 24 hours. #J-18808-Ljbffr