Leasing and Marketing Assistant - The Metropolitan at Tampa

Job Description The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on‑and off‑campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and act as a quality leader to the Community Ambassadors. Reports to: Community Manager Direct Reports: None Roles and Responsibilities The duties listed below are an outline of the Leasing & Marketing Assistant’s responsibilities and may be modified as needed. Leasing & Marketing Monitor and maintain model and tour route on a daily basis Assist with the maintenance of property curb appeal Assist in tracking and reporting of leasing data, metrics and goals Assist in developing and executing methods to retain residents and gain new ones Create and maintain relationships with vendors Organize and manage monthly resident events Organize and manage monthly marketing events Prepare for and execute housing fairs and other on‑campus events Assist with social media campaigns to maintain a social media presence Ensure follow‑up activities take place for all prospective residents General Administration Report on time to your shift Ensure confidentiality of client, resident, and company information Understand and adhere to the Landmark Properties policies and procedures Maintain a clean and professional work environment Assist in roommate placement and matching Understand the lease document and all related addendums and clearly communicate all related information to prospective residents and parents Participate in all move‑in related activities Manage time efficiently and effectively Financial Management Assist in maximizing revenue and occupancy Assist in collecting rents, security deposits, and other income as requested Operate marketing activities within the confines of the marketing budget, deviating only with prior approval Provide documentation and receipts for all company purchases Personnel Co‑facilitate annual Leasing Training Assist in tracking Leasing Ambassador performance through lease audits Customer Service Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations Develop a sense of community among prospective residents and staff Maintain active and effective communication with prospective residents, parents, and university personnel Represent the community and Landmark Properties in a professional manner Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities Assist future residents in mediating conflicts, both proactively and reactively Assist in keeping the community clean by surveying common areas regularly and reporting concerns or helping to clean up when necessary Risk Control Document and address behaviors of residents that violate the law or the community lease agreement Identify and report safety and security risks to the Community Manager Work Environment The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance; stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle or be subject to air travel for business purposes. Equal Opportunity Employer Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr