IT Service Desk Training Specialist (Hybrid - Boston)

Zones IT Solutions in Boston is seeking an IT Service Desk Technical Trainer for a 6+ month hybrid role, with on-site 3 days a week. You will create and deliver training content, ensure agents are production-ready, and provide real-time coaching. The role requires strong communication, public speaking, ITIL knowledge, and experience training in IT. Hours are 8-5 ET, with some after-hours support as needed. #J-18808-Ljbffr Zones IT Solutions