Human Resources Manager, Employee Relations & Benefits

Description New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection, and Security Consulting Services. Edgeworth Security takes a proactive stance on crime prevention by applying artificial intelligence used in our Monitoring Center. We combine people, processes, and technology to actively secure and protect our clients’ people, property, and assets. Position: Human Resources Manager, Employee Relations & Benefits In-office only position; located in the Coraopolis area of Pittsburgh Overview Edgeworth Security is seeking an experienced HR Manager, Employee Relations & Benefits to lead our leave, employee relations, benefits, and compliance work. We need someone well versed in leave management, employee relations, benefits administration, and employment law who can hit the ground running to build and develop these areas of HR, while also being willing to cross-train in all other HR areas for redundancy. The successful candidate will keep the company compliant, support managers and employees through complex people issues, and deliver benefit programs that help attract and retain talent. Essential Duties & Responsibilities: Create formal standard operating procedures (SOPs) for all leave programs and administer them accordingly, including but not limited to leave without pay (LWOP), FMLA, parental leave, short- and long-term disability, ADA accommodations, workers' compensation, and USERRA. Manage the ADA interactive process for accommodation requests, documenting each step and coordinating return-to-work plans with managers. Partner with carriers, third-party administrators, and payroll to confirm leave eligibility, approvals, and accurate tracking of intermittent and concurrent leave. Manage unemployment claims and hearings, and track workers' compensation claims from first report through return to work. Serve as a trusted advisor to leadership and employees on workplace concerns, performance issues, and conflict resolution. Conduct prompt, fair, and well-documented investigations into complaints of harassment, discrimination, retaliation, and policy violations. Guide and train managers on compliant hiring, coaching, progressive discipline, leave, and terminations. Lead the performance management process, including goal setting, performance reviews, and performance improvement plans, and support managers in delivering fair, well-documented feedback. Oversee medical, dental, vision, life, disability, EAP, and 401(k) programs. Lead annual open enrollment, new-hire benefits enrollment, and benefits communication to employees. Collaborate with brokers and carriers on renewals, plan design, and cost management. Ensure compliance with federal, state, and local employment laws in every state where Edgeworth has employees, including Title VII, ADA, FLSA, ERISA, COBRA, and ACA. Write, update, and maintain HR policies and the employee handbook so they reflect current law and business needs, along with required postings, personnel files, and I-9 practices. Respond to agency charges and audits, and coordinate with outside counsel as needed. Cross-train on every area of HR, including but not limited to talent acquisition, onboarding, offboarding, HRIS, compensation, performance management, training, and payroll support, so you and the HR Operations Manager can cover each other's responsibilities during absences. Document processes, workflows, and best practices, and contribute to building and maintaining a centralized HR knowledge base. Maintain accurate employee data in the HRIS, auditing records regularly to support payroll, benefits, and reporting. Track and report employee relations, benefits, and leave metrics, identify trends, and recommend policy or training improvements to leadership. Own complex employee relations and compliance decisions independently, collaborating with other Edgeworth divisions as needed. Other tasks as assigned by management. Report to the Chief Operating Officer (COO). Benefits: Flexible Paid Time Off for exempt, full-time employees 401(k): Matching 5% after 90 days of employment (offered full-time and part-time employees) Health Benefits: Employer-shared costs towards company medical, dental, and vision health plans. Medical Expense Reimbursement Program: for eligible employees enrolled in health benefit plan Insurance Benefits: 100% employer-paid life insurance (basic life + AD&D) and disability insurance (short-term and long-term) offered to full-time employees in PA What’s in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to share in our excitement for the constant improvements we’re making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we’re continually improving. Together, with a shared focus on our goals, we’re building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization Requirements Bachelor's degree in Human Resources, Business Administration, or a related field preferred. Must have 5+ years of progressive HR experience, with direct, hands-on experience in leave administration, employee relations, benefits administration, and employment law compliance. Proven experience conducting and documenting workplace investigations. Working knowledge of federal and multi-state employment law, including FMLA, ADA, FLSA, and Title VII. Experience writing or updating HR policies and employee handbooks. Strong judgment and discretion with confidential information. Physical requirements: this role is primarily office-based, including general office duties and use of a computer. Ability to travel occasionally to visit our California team. Strong proficiency in Microsoft Office / Google Workspace (especially Excel/Sheets). Excellent written and verbal communication skills. Demonstrated ability to manage multiple priorities and shifting deadlines. High degree of professionalism, discretion, and sound judgment with confidential information. Preferred SHRM-CP, SHRM-SCP, PHR, or SPHR certification Experience with Paylocity. Multi-state HR experience. Edgeworth Security is an Equal Opportunity Employer. #J-18808-Ljbffr Edgeworth Security