Director, AI Automation Engineering

Job Title: Director, AI Automation Engineer Location: Remote US Reports to: SVP, Product | AI Exemption Status: Full-time, exempt Who We Are Impiricus is the Agentic Commercialization Platform for Healthcare. We help life sciences teams understand physician intent, coordinate the right clinical and commercial resources, and enable real-time action when HCPs need support. Our AI-powered platform acts as a field force multiplier: extending reach between rep visits, prioritizing the highest-impact path for each physician, and connecting HCPs to coverage, evidence, medical information, patient support, MSLs, field teams, samples, and approved content in the moments that matter. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was built to accelerate patient access to life-saving treatments through ethical, physician-first engagement. More than one million opted-in HCPs trust Impiricus as a preferred channel, including many who are underserved or hard to reach through traditional outreach. Products such as the Intelligently Optimized Network (ION), Pulse, Spark, and Ascend work together so every interaction can move from information to action. Guided by our Physician Advisory Board, we keep engagement clinically meaningful, compliant, and grounded in better patient care. Job Summary The Director, AI Automation Engineer is a player-coach role: own the quality and reliability layer for everything the AI Organization ships, and stay hands-on building the harnesses, eval frameworks, and release gates that make that real. That means automated testing infrastructure, evaluation frameworks, and CI/CD guardrails that let us stage, test, and manage AI agents and tools at scale. Coverage spans internal AI platform work (Sage and the tools built on it) and customer-facing AI across Ascend and DocUpdate. This is the first dedicated hire into a function we expect to grow. The Director sets the bar, does the hardest technical work early, and grows into leading a small automation team as coverage expands. The goal is to keep AI Engineers and builders shipping without loading QA burden onto the core build team.

Partnership is daily with AI Engineers, AI Solutions Architects, and product teams shipping AI features: establish baseline quality metrics, automate validation, and make standards usable for engineers and non-engineers building in Sage. Key Responsibilities Testing Harness and Infrastructure - Own the infrastructure that continuously verifies whether autonomous agents are taking the actions we intend, before and after they reach production. - Stage, test, and lifecycle-manage bots and agent workflows before they reach production. - Establish baseline quality metrics and coverage standards for AI initiatives. - Build the infrastructure to run automated research chains and agent evals at scale. Evaluation Frameworks - Create automated evaluation frameworks for LLM outputs: accuracy, safety, bias, and regression. - Implement RAG evaluation, prompt regression testing, and golden-set benchmarking. - Define and enforce quality thresholds that AI Engineers and builders must meet before ship. - Partner with AI Researchers and Engineers on eval design for new model and agent patterns. CI/CD and Release Quality - Build the release-gating infrastructure that governs when an agent is trusted to act in production, including staged rollouts and rollback authority. - Develop AI automation solutions to ensure that agentic coding delivers highly functioning software while maintaining quality across the product portfolio - Integrate testing into GitHub Actions (or equivalent) for AI model and agent releases. - Maintain existing test suites and keep them current as models, prompts, and tools change. Cross-Team Quality Partnership - Work with AI Solutions Architects on eval criteria for workflow automations they build in the field.