Appointment Coordinator (Sales Department)

Join the Twin Falls Subaru Team as a Business Development Representative - Unleash Your Inner Phone Ninja!

Are you energized, confident, and self-motivated? Do you have a flair for customer service and a passion for growth? If so, we want you to be a part of the Twin Falls Subaru family!

As a leading name in the automotive industry, we're committed to changing how people experience car buying. At our dealership in Twin Falls, Idaho, we live by seven core promises, ranging from offering one low price (plain and simple, always) to ensuring that our customers can't buy the wrong vehicle. We believe in creating a relaxed shopping experience, providing real cash value for trades, offering dependable service, and delivering the right vehicles at the right time.

About the Role:

We are on the lookout for enthusiastic Business Development Representatives to be the driving force behind our Twin Falls, Idaho dealership. Your primary goal is to answer phones, manage internet opportunities, and, most importantly, bring customers to our dealership. With an hourly pay plus bonuses based on appointments set, shown, and sold, your earnings are directly tied to your efforts and success!

What We Offer:

• A unique culture built on our 7 brand promises
• Opportunities for internal promotion
• Medical and Dental benefits
• 401k
• Paid Training
• Employee discounts on products and services

Daily Responsibilities Include:

• Handling all incoming phone calls and internet inquiries professionally
• Scheduling and making arrangements for guests visiting our dealership
• Building rapport quickly with guests, converting hesitant inquiries into brand advocates
• Following up to ensure satisfaction and creating lifelong relationships
• Being a master on the phone, persistent, and ready for success, even in tough situations

Desired Traits and Skills:

• Excellent phone, organizational, written, and oral skills
• Confidence in crafting emails and text messages using proper grammar
• Basic computer skills and an ability to think outside the box
• A genuine enjoyment of the thrill of success and the persistence to keep going
• Proficiency in Spanish is highly valued for this role, as it would facilitate seamless communication with Spanish-speaking clients.

Qualifications:

• Prior experience in customer service
• High energy and self-motivation
• Must possess a valid driver's license and have a satisfactory driving record
• Willing to submit to a pre-employment background check and drug test

At Twin Falls Subaru, we believe in promoting from within and only hiring externally when necessary. If you align with our values and have the drive to grow with us, apply online now. Selected candidates will be called for an interview.

We are an equal opportunity employer committed to a safe, drug-free work environment. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Are you ready to be so effective you are able to be helpful to others? Apply today and join our winning team!