Turndown Attendant (Full-Time)

Summary Hyatt Regency Hill Country Resort and Spa, US - TX - San Antonio. Schedule Requirements: Must be available to work a flexible schedule during the week, including weekends and holidays. Role The Turn Down Attendant is responsible for providing evening turndown service for VIP and villa guests, ensuring all rooms meet luxury presentation and service standards. This role focuses on preparing guest rooms for the evening by refreshing the space, restocking amenities, and creating a comfortable, welcoming environment. The Turn Down Attendant works independently to deliver consistent, detail‑oriented service while upholding brand standards and responding promptly to guest requests. Strong attention to detail and a focus on guest experience are essential for success in this role. About Our Resort Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27‑hole golf course, a five‑acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Join us in upholding our tradition of exceptional Texas hospitality! Why Join Us? At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world’s leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive. Qualifications A true desire to satisfy the needs of others in a fast‑paced environment. Verbal and written communication skills. Ability to stand for long periods of time and walk moderate distances. Ability to lift, pull, and push a moderate weight (about 50 pounds). Must be able to work a flexible schedule, including weekends and holidays. Proof of eligibility to work in the United States is required, as well as a completed background check. Benefits Health, Dental and Vision Benefits. Enjoy free meals in our colleague café. Discounted & Complimentary Hotel Room Nights. Retirement savings plan. Excellent training and professional development. Opportunities to work around the world with Hyatt Hotels and Resorts. Tuition reimbursement, up to $1,000 a year! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr