Operations Manager

WHO WE ARE

We are on a journey to amplify the moments we share together. Electric Shuffle is a global social entertainment concept that combines high-tech bar games, spectacular interior design, first-class hospitality, and delicious food and cocktails. We pride ourselves on creating social experiences like no other and venues where friends come together. At our heart, we are a company of friends from around the world. We are a passionate, warm, and weird bunch of humans who love to not just challenge the status quo but push right through it. Our love for hospitality is what drives us each day. We spent years researching and testing ways to revamp the game of shuffleboard for large groups to enjoy. After throwing thousands of pucks, focus grouping hundreds of people, and spending countless hours on tech development, High-Tech Shuffleboard was born. The concept was created by our parent company out of London, Red Engine. Red Engine has established itself as a global leader and genuine innovator in the social entertainment space. It is the creator of two award-winning concepts, Electric Shuffle and Flight Club. If you want to learn more about our concept, check us out online! Electric Shuffle Website: Instagram: Red Engine Website:

THE ROLE

As our Operations Manager, you will be responsible for ensuring we are delivering an incredible experience to our guests and running a best-in-class venue with a rockstar team. This role offers the opportunity to become part of an exciting brand in the social entertainment space with tremendous growth opportunities. Our ideal candidate is a people-first leader who cares about delivering an amazing experience for both our guests and team. We are looking for someone who has a breadth of experience in the hospitality space. We want an entrepreneurial leader who is looking to join a fast-growing company, challenge the status quo, build an amazing brand, grow as a person and leader, and redefine hospitality and social experiences, all while having fun along the way.

WHAT WILL YOU BE DOING?

This role will have five (5) main areas of responsibilities: Become the Best Bar: While the actual award would be nice, for us this is a mindset! Being the best bar means we offer amazing drinks and service, built a beautiful bar, and have guests who absolutely love coming to see us. As the bar manager, you will help lead this effort and team to deliver a bar experience that will set the standard for the brand across the country. Be a Coach and a Teammate: We are only as good as the team around us. As a leader of the venue, you will be a coach and teammate to all those around you especially the bar staff you will oversee. We look to develop our teammates both professional and personally every day. Develop a Winning Beverage Program: Our beverage program is crucial to the success of our entire operation. As we open and learn, you will help lead efforts in refining our beverage program to ensure we are providing a best-in-class offering that our guests absolutely love and we can execute effectively and efficiently. Manage Bar Performance Effectively: Venue performance is critical to success. For the bar, this goes beyond just financial success. For us, success means holistic achievement across every aspect of our business (e.g., team health, guest experience, brand value, financials). You will be in charge of managing bar performance and achieving defined weekly goals to allow us to hit our company target. Have Fun in a Safe and Professional Manner: While we love to have fun, we must do this in a safe and responsible manner. You will be responsible for ensuring your bar adheres to all compliance, safety, and HR related policies and procedures.

WHAT WE’RE LOOKING FOR?

An amazing person who reflects and lives by our company values each day. A proven leader who has experience opening, operating, and overseeing craft cocktail bars. Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership. Understanding of the necessary components of running a successful bar operation (e.g., food & beverage, labor, compliance, risk and safety, training, etc.). A bar operator who is innovative, detailed-oriented, effective at prioritization, and most of all excited to take on an entrepreneurial role with a fast-growing company. Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas. 3+ years of leadership level experience within a hospitality group or company. Learning, Development, and Training experience is a plus, but not essential.

OUR VALUES

At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day: Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible. Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us. Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it! Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us. At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law. Compensation: Competitive salary #J-18808-Ljbffr ES USA Chicago