Systems Engineer II

The Systems Engineer is a professional-level job providing engineering and
technical support to establish and maintain optimal performance of the
Company's IP-based voice and data products and associated
systems, to include supporting and administering routers, switches,
servers, and related technologies; and monitoring, analyzing and correcting
performance, as necessary, to ensure compliance with service level
agreements.

The Systems Engineer will ensure the stability, integrity and performance
of voice, data, and wireless data based services and the IP/MPLS network
core. This will be achieved through participating in the installation,
monitoring, maintenance, support, troubleshooting a.nd optimization of all
LANs, WANs, network security services, communication links and associated
hardware and software. As a member of a team that provides 24 x 7 x 365
operational infrastructure support, the Systems Engineer must be willing and
capable of performing complex hands-on network provisioning and management
activities. This role demands solid technical grounding as well as excellent
organizational skills and discipline in order to effectively and efficiently
maintain focus while successfully managing multiple parallel projects and
activities.

Essential Functions:


Systems Engineer ll

Able to work as a Subject Matter Expert in duties of a Systems Engineer I,
plus the following: Direct and coordinate the efforts of lower-level
Engineers within the workgroup.

Function as the SME in one or more areas and serves as final point of
escalation in the company.

"Subject Matter Expert" is defined as being the last and final
point of resolution and technical escalation

for a technology or trouble issue.

Education

All levels:

College diploma in the field of computer science, computer information
systems, or computer engineering.

Relevant experience could be substituted for the educational requirement on
a year-for-year basis. Experience

System Engineers:

Systems Engineer ll: 5 years of experience leading to the ability to be a
Subject Matter Expert in the following areas:

Skills and Abilities


Computer Skills System Engineer
II/III:

Preferred Qualification: CCIE,
JNCIE, CISSP, CCNP or equivalent network and or system certification.