Technician - Technology

Technician - Technology

Exemption Status/Test: Nonexempt

Reports to: Asst. Director of Technology Operations

Pay Grade: Clerical/Professional PG 7

Dept./School: Technology Date Revised: 2.8.24

Work Days: 226

Primary Purpose: Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.

Qualifications:

Education/Certification:

High school diploma or GED

Clear and valid driver's license

Special Knowledge/Skills:

Knowledge of computer workstation setup ( identify requirement –i.e., Novell workstation)

Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

Experience:

3 years of work experience installing, maintaining, and repairing computers and peripherals

Major Responsibilities and Duties:

Technical Support

1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district.
2. Relocate computer hardware, peripherals, and equipment as needed.
3. Provide technical assistance to users of computers, instructional equipment, and software.
4. Install and configure application and operating system software and upgrades.
5. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
6. Assist with the organization and distribution of technology-based material for classroom use.

Equipment Repair and Maintenance

1. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
2. Remove old equipment and perform data migration to new machines.
3. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
4. Maintain accurate records of time and materials required to perform repairs and service.

Inventory

1. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
2. Identify, request, and control the inventory of repair parts.

Other

1. Compile, maintain, and file all physical and computerized reports, records, and other documents.
2. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
3. Comply with all district and campus routines and regulations.
4. Follow district safety protocols and emergency procedures.
5. Respond to after-hours emergencies as needed.
6. Other job duties as assigned

Supervisory Responsibilities:

None.

Mental Demands/Physical Demands/Environmental Factors

Tools/Equipment Used: Standard office equipment, including computer and peripherals

Posture: Prolonged sitting

Motion: Repetitive hand motions; frequent keyboarding and use of mouse

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: Work is primarily performed in an office environment with frequent districtwide and occasional statewide travel; occasional prolonged and irregular hours

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.