Director of Student Success

Job Description

Job Description

Lycoming College is hiring an Director of Student Success to work within its Student Affairs & Success Division

The Director for Student Success provides leadership in promoting student academic success, persistence, transition, and accessibility services. This role collaborates across campus to support new students’ transition to college, maintains retention strategies, oversees academic support programming, and ensures accessibility for students with documented disabilities. The position reports to the Vice President for Student Affairs and Success and works closely with a range of departments including Academic Affairs, Campus Life, Admissions, Accessibility Resources, and other campus partners.

The Director for Student Success manages the academic programming and support resources designed to improve student success including the academic recovery program, Lycoming Summer Academy (LSA) program, student of concern system, Lycoming’s partnership students, and delivering courses intended to improve academic preparation, transition, and belonging. Through their leadership, the Director of Student Success champions the experiences and initiatives that ensure all students successfully transition and sustain a positive and transformative learning environment.

Who We Are:
Founded in 1812, Lycoming College is one of the nation’s oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at 

The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups.  The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming’s goal of preparing graduates to become ethical, informed, and engaged individuals

Lycoming College is an equal opportunity employer.
What will I do in this role? 

• Oversee and lead the Office of Student Success and steward a team of colleagues who support academic success, transition, and retention across the campus community.
• Develop and implement initiatives and strategies to improve student retention, graduation rates, and overall academic success.
• Work collaboratively with faculty, staff, and other departments to ensure a cohesive and supportive learning environment for all students.
• Serve in leadership with the Associate Provost, Dean of Advising and Dean of Students with the planning and execution of new student orientation and onboarding of first year and transfer students. The Office of Student Success is involved in critical components of new students onboarding.
• Provide support to academic affairs with training, workshops and resources for faculty and staff in academic support and accessibility resources.
• Co-Chair the Care Team that manages the student of concern notification process to enable the campus community to identify and support individual students and their academic success and wellbeing.
• Manage accessibility services for students with documented disabilities ensuring appropriate and effective access and utilization to the college’s resources.
• Supervise staff member that facilitates testing accommodations.
• Work closely with the Academic Standards Committee (ASC) to facilitate deliberations and conduct follow-up meetings and/or communications to students and parents, when appropriate.
• Be available if needed to teach and facilitate first-year courses and seminars that support students in their academic and social transition to College as requested by academic affairs each semester.
• Coordinate the Student Success Program for sophomores and upper-class students who have been placed on probation.
• Establish systems and strategies to track, monitor, and reach out to students at risk of not retaining or falling behind in their path toward graduation.
• Advise as well as assign all partnership students to Lycoming Partnership Mentors (LPM).
• Coordinate pre-semester academic programs and offerings, specifically the Lycoming Summer Academy (LSA), that invite academically or socially at-risk students to gain valuable tools and academic preparation in support of student success and retention
• Other duties as assigned by the Vice President for Student Affairs and Success
• Serve as a permanent Ad Hoc member of the Academic Standards Committee (ASC)
• Supervise any staff, students, and/or AmeriCorps volunteers assigned to support partnership programming
• Support students facing academic probation, including the College Anew initiative, or those who are not returning to ensure an appropriate transition and access to needed resources.
• Engage and work with senior leaders across campus and serve as representative for student success at campus events, community activities, and with external organizations.

What are we looking for? 

Education Requirement: Master’s degree required, preferably in higher education administration, student development, or related field.

Experience and Qualifications:

• A minimum of five years of experience in student-oriented administration or college teaching experience
• Working knowledge of retention literature and strategies to support student persistence
• Passion for working with and supporting students experiencing academic difficulties
• Ability to communicate effectively with students, parents, and colleagues across a wide spectrum of issues, concerns, challenges, and successes
• Experience in successful programming and event planning
• Excellent public speaking and presentation skills including the ability to present the College in a positive way to diverse populations
• Professionalism and ability to contribute to fostering a positive work/learning environment
• Effective collaborator across a wide array of personnel and offices
• Effective interpersonal skills (listening, verbal/non-verbal, and written communication skills)
• Effective conflict resolution and creative problem-solving skills
• Ability to work under pressure and handle confidential matters with discretion
• Effective organization and time management skills
• A valid U.S. driver’s license

What We Offer! 
Lycoming College has an excellent benefits package that includes: 
Health & Wellness Benefits: 

• Health insurance – with a wide variety of health plan options available 

• Dental insurance, including orthodontia coverage. 

• Vision insurance 

• Flexible spending accounts for medical expenses and dependent care expenses 

• Life & accidental death and dismemberment insurance 

• Long-term disability insurance 

• Short-term disability insurance 

• Cancer insurance 

• Personal accident insurance 

• Wellness program 

• Employee assistance program 

Retirement Benefits: 

• 403(b) retirement plan with up to 8% contributions from the College 

Tuition Benefits: 

• Free tuition for employees, spouses, and eligible dependents at Lycoming College 

• Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc. 

• Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology 

Paid Leave Benefits: 

• Generous paid time off (PTO) 

• Paid Parental Leave 

• 14 holidays per year 

• Summer hours 

Employee Perks: 

• 15% discount at the campus bookstore, excluding textbooks and snacks. 

• Reduced rates for meal packages for on-campus dining facilities. 

• Use of the campus recreations center and gym facilities for employees. 

• Use of the campus Library. 

How do I Join the Warrior Team? 

Please submit a cover letter, Resume/CV, and a list of three references with contact information.  Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position. 

 
Priority review of applications will be given to those who apply by July 13, 2026, and will cease once the position has been filled. Criminal history background check, ACT 153 clearances and motor vehicle record checks will be conducted post offer.  

 

 

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