Senior Helpdesk Technician III Remote MSP Security

CyberSheath is seeking a Helpdesk Technician III to provide subject matter expertise in advanced hardware, software, and networking escalations. The role requires a strong background in IT systems, both on-premise and in the cloud. Responsibilities include exceptional customer support, troubleshooting client requests, and assisting with onboarding/offboarding clients. Candidates should have extensive experience in IT helpdesk support, with skills in customer service, problem-solving, and familiarity with various tools and operating systems. The position allows for remote work with a budgeted salary range of $85,000 - $100,000 USD. #J-18808-Ljbffr