PATIENT FOOD SERVICES MANAGER I

Patient Services Manager

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafs to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

We are seeking a Patient Services Manager to lead our Patient Food Services team in a 700-bed hospital serving acute, children's, and behavioral health populations.

Key Responsibilities:

• Develop and implement patient food service programs based on medical direction and the needs of the patient population
• Recruit, train, coach, and develop patient services team members
• Ensure compliance with dietary restrictions and modified diets while meeting patient preferences within prescribed guidelines
• Support and drive achievement of patient satisfaction goals
• Maintain compliance with all regulatory standards, including federal, state, and accrediting agencies, while adhering to HIPAA, confidentiality, and patient rights policies
• Participate in and lead patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs

Qualifications:

• Associate degree with 2-5 years of experience in food services or a related field, or a bachelor's degree in food service management, nutrition, or a related field
• Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
• At least 2-5 years of food service management experience, preferably in an acute care setting
• ServSafe certification preferred
• Proficiency in Microsoft Office, electronic medical records, and diet office systems

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.