AI-Driven Customer Service Transformation Consultant
Capgemini Invent
Capgemini Invent in Chicago is seeking a Consultant, AI Customer Service Transformation to design, develop, and deliver AI-enabled customer service solutions. You’ll work with business stakeholders and technical teams to translate needs into conversational experiences and scalable AI-driven offerings. You’ll apply AI literacy, analytics, and human-centered design to improve customer and agent experiences, contributing to measurable business value in an AI-first world. #J-18808-Ljbffr Capgemini Invent
Vacancy posted 2 days ago
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