Program Coordinator/ Healthcare Project Specialist - Hybrid

Job Description

Job Description

Duration: 10+ Months (possible extension) 

Hours/Week: 35 hrs./week

Position Summary

• The Project Specialist supports the implementation, coordination, monitoring, and continuous improvement of the Pregnancy Promise Program, a grant-funded statewide initiative designed to support pregnant individuals experiencing substance use disorders (SUD), promote sustained recovery, and improve maternal and infant health outcomes.
• Working closely with the Project Manager, Chief Medical Officer, Medicaid managed care entities (MCEs), healthcare providers, community organizations, and state agencies, the Project Specialist coordinates program activities, monitors performance metrics, supports grant compliance, facilitates stakeholder engagement, and promotes access to Medicaid coverage and community-based services.

Key Responsibilities
Project and Program Management

• Support the planning, implementation, and ongoing administration of program activities.
• Track project milestones, deliverables, reporting deadlines, and grant requirements.
• Identify implementation barriers and coordinate solutions with internal teams and external stakeholders.
• Develop and maintain program documentation, operating procedures, and best-practice guidelines.

Data Analysis and Performance Monitoring

• Review and analyze performance outcomes and data quality across four Medicaid managed care entities.
• Monitor biweekly performance updates and ensure required federal reporting measures are addressed.
• Collaborate with data and analytics teams to develop reporting tools and program dashboards.
• Identify performance gaps and recommend process improvements to enhance program effectiveness.

Grant Management and Regulatory Compliance

• Assist with quarterly and annual reports submitted to the Centers for Medicare & Medicaid Services (CMS).
• Monitor grant activities, budgets, documentation, and reporting timelines.
• Support compliance with applicable federal, state, and grant-specific requirements.
• Maintain accurate records and assist with documentation requests, financial reporting, and grant oversight activities.

Healthcare Coordination and Stakeholder Engagement

• Coordinate with Medicaid managed care organizations, healthcare providers, community agencies, and case managers.
• Facilitate regional meetings, stakeholder consultations, and statewide program initiatives.
• Address operational challenges and support resolution of disputes between managed care and community providers.
• Serve as a liaison among program participants, referral agencies, healthcare professionals, and government partners.

Training and Quality Improvement

• Develop and revise training materials for complex case managers and community health workers.
• Coordinate educational sessions with healthcare professionals and academic partners.
• Support the establishment of best-practice forums and continuous quality improvement initiatives.
• Promote standardized procedures and evidence-based approaches to maternal health, substance use recovery, and case management.

Medicaid Enrollment and Participant Support

• Review program referrals and verify Medicaid coverage and eligibility.
• Route eligible participants to the appropriate managed care entity.
• Assist individuals with Medicaid applications and provide ongoing program guidance.
• Coordinate referrals to community resources for housing, behavioral health, and other social needs.
• Support outreach and participant engagement throughout pregnancy and up to 90 days postpartum.

Reporting, Documentation, and Communications

• Prepare presentations, program manuals, meeting agendas, minutes, and operational reports.
• Develop and update outreach materials and public-facing resource websites.
• Coordinate communications among state agencies, providers, participants, and community organizations.
• Ensure program materials are inclusive, accessible, accurate, and consistent with agency standards.

Required Qualifications

• Bachelor's degree in social work, public health, public administration, healthcare administration, or a related field.
• Alternatively, four to five years of relevant healthcare or compliance experience may substitute for the degree requirement, subject to employer criteria.
• Experience managing federal or state grants, including budget oversight.
• Ability to analyze data, prepare reports, communicate findings, and formulate recommendations.
• Strong organizational, project coordination, and stakeholder management skills.
• Knowledge of healthcare regulations, addiction treatment policies, and public health programs.
• Ability to collaborate effectively with multidisciplinary teams and diverse populations.

Preferred Qualifications

• Experience with Medicaid programs, managed care organizations, or healthcare administration.
• Knowledge of case management, care coordination, and behavioral health services.
• Experience with grant compliance, quality improvement, program evaluation, and performance monitoring.
• Proficiency in Microsoft Office applications, spreadsheets, databases, and reporting tools.
• Experience developing training materials, presentations, operational procedures, and program documentation.
• Familiarity with maternal and infant health, substance use disorders, and social determinants of health.

Core Competencies

• Project and program management
• Healthcare compliance and regulatory reporting
• Data analysis and quality monitoring
• Grant and budget oversight
• Stakeholder engagement and cross-functional coordination
• Process improvement and problem-solving
• Written and verbal communication
• Attention to detail and organizational effectiveness
• Cultural awareness, equity, and trauma-informed communication

Work Environment

• The position operates in a standard office environment and requires extended computer use, participation in meetings, and occasional statewide travel for stakeholder meetings, provider engagement, and public presentations. Additional hours may occasionally be required during high-volume periods.
• Supervisory Responsibilities
• None. The position works independently under general guidance from the Project Manager and collaborates with agency leadership and external partners to achieve program objectives.
• Position Objective
• To strengthen the delivery and effectiveness of the Pregnancy Promise Program through coordinated project management, data-driven performance monitoring, grant compliance, stakeholder collaboration, and improved access to healthcare and social support services for pregnant individuals affected by substance use disorders.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.