Parts Specialist

Job Title

Responsible for selling, receiving, and delivery of parts and accessories within parts department. In addition performs in-store customer service, overall organizational promotion, and stocking duties.

Responsibilities

Promotes and sells products and/or services to meet customer needs

Champions a positive attitude and image of Company in customer and fellow team member interaction

Supplies Service Technicians with parts as required

Verifies receiving and receipting-in of parts shipments

Answers and directs incoming phone calls and inquiries promptly, thoroughly, courteously and accurately

Assists in keeping parts department clean, orderly, and well stocked

Follows up on parts shortages and expedites issues by reporting to the manager

Places stock ordered parts in assigned bin locations in a timely manner

Assists with merchandising displays by delivering showroom inventory

Assists in maintaining all departmental tools, equipment, and vehicles

Participates in loading and unloading trucks

Takes ownership of specific individual duties as assigned by supervisor

This job description is not intended to be all inclusive and employee will also perform other reasonable related business duties as assigned by immediate supervisor or other leadership as required. Company reserves the right to revise or change job duties and responsibilities as the need arises.

Experience, Education, Skills and Knowledge

Basic data entry/keyboarding skills

Basic Agricultural and Lawn equipment parts and machinery knowledge

Ability to work extended/flexible hours that may include some scheduled Saturdays

Ability to use computer applications

Ability to work in a team environment

Ability to lift items weighing up to 75 lbs.

High School diploma or equivalent experience