Software Sales Leader - Americas

Software Sales Manager

Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena's proprietary diagnostic technologies enable customers to prevent illness and save lives, comply with regulations, protect products and brands, run businesses more effectively. Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California and with offices around the world, we are actively looking for talented individuals to help grow the business!

At Hygiena we believe:

• In providing the highest quality products & service
• Being a leader in innovation
• Having a compelling desire to improve and win in the marketplace
• In contributing positively not only in the workplace, but in our community and environment!

With rapid growth comes opportunity. We are looking for a Software Sales Manager to join our team! This is a full-time, exempt, remote or on-site role in Camarillo, CA.

About the Role:

We are seeking a seasoned sales executive with deep expertise in Software-as-a-Service (SaaS) solutions for the food safety and diagnostics sector. This leader will drive commercial expansion of our digital platform portfolio serving food manufacturers, laboratories, and quality assurance operations. The role combines strategic leadership, strong technical acumen, and an understanding of regulatory and microbiological testing workflows common in global food production environments.

The Software Sales Leader with deep experience in SaaS markets will drive growth, expand enterprise relationships, and shape the commercial strategy of a high-performing sales organization.

This individual will lead by example—combining strategic vision, operational discipline, and hands-on deal execution to deliver consistent revenue results.

Hygiena Software Sales Leader will drive the growth of its SaaS portfolio within the global food safety sector. This newly created leadership role will be responsible for accelerating commercial performance across two core software platforms and developing a stronger software sales strategy across the organization. The role was created following the acquisition of a software company and reflects Hygiena's strategic focus on expanding its digital and SaaS offerings within the food safety ecosystem.

This position plays a critical role in scaling Hygiena's digital business and ensuring that recently acquired software platforms reach their commercial potential. The company is seeking a leader who can bridge technical product capability with strong commercial execution.

Commercial Leadership

• Lead the global sales strategy for Hygiena's software solutions.
• Drive revenue growth across the company's SaaS portfolio.
• Identify new opportunities for software adoption within existing and new customers.

Responsibilities:

• The Software Sales Leader will lead a high-performance team to effectively achieve business objectives. Responsible for retaining, growing, and cross selling accounts under Enterprise model.
• Product Ownership (Commercial): Responsible for sales performance across two key software products Suretrend Cloud and Kleanz Software.
• Work with the entire sales organization to identify new SaaS opportunities and/or referrals, communicate value proposition, support them in intro calls, visit customers to explore SaaS opportunities and lead the closed won of the Software as a Service solution when it's required.
• Responsible for building relationships with both existing accounts and prospective accounts and Partner with customers through a strategic and consultative approach to understand their business needs, issues, strategies and priorities to deliver value-added business solutions.
• Provide insights from the market to the SaaS Product Managers to improve the solutions we are offering to the market.
• Work in collaboration with Marketing to communicate new platform improvements, new releases in SaaS. Work in collaboration with the SaaS product managers and developers preparing documentation and /or troubleshooting information
• Prepares documentation for the web site and distributes internally for troubleshooting bugs and/or issues that arise at customer sites, provides documentation or appropriate weblinks when issues occur to resolve the problems. Submits deescalated level 1 and level 2 issues to customer service or account management team accordingly.

Qualifications:

• 10+ years of B2B software sales experience, with at least 5 years leading teams in SaaS, preferably in life sciences, food diagnostics, or quality management systems. Experience selling enterprise or B2B software solutions
• Demonstrated track record of achieving multi-million-dollar ARR and leading digital transformation discussions with enterprise accounts. Proven track record managing complex sales cycles.
• Strong knowledge of food safety testing operations (pathogen detection, allergen screening, environmental monitoring) and related regulatory frameworks (FDA, USDA, ISO/IEC 17025, GFSI).
• Familiarity with SaaS architectures, data integration (ERP/LIMS/API), and analytics dashboards for quality and compliance tracking.
• Expertise in building strategic partnerships with diagnostic technology providers, contract labs, and food manufacturers.
• Exceptional communication and consultative selling skills across technical and business audiences.
• Relevant degree in Business, Biotechnology, Microbiology, or Engineering; advanced degree preferred.
• Willingness to travel domestically and internationally as needed.
• Experience leading or mentoring sales teams
• Strong customer-facing and presentation skills
• Bachelor's degree in business, Information Technology, Computer Science or equivalent work experience in a related field required.
• Understanding Microsoft Outlook, Excel, and Word.
• Support for Microsoft Suite experience preferred.
• Basic web site development or WordPress understanding is a plus.

Salary Range:

$110,000.00 - $140,000 annually. Compensation may vary based on geographic location, market conditions, candidate qualifications, and experience.

Skills/Abilities:

• Proficient in use of Microsoft office applications (Word & Excel), email etc.
• Ability to see a task/project from beginning to end.
• Excellent follow-up skills to ensure customer concerns are fully resolved.
• Comfortable with interacting and working with different departments; good interpersonal skills and an outgoing personality.
• Enjoy working with different types of customers, both internal and external.
• Show personal initiative when called for and can work as part of a team.
• Excellent adaptability in a fast-paced environment.
• Flexibility and willingness to take on new tasks and projects.
• Ability to speak and write clearly and accurately for customer responses and for building help documentation and videos.
• Relevant computer application knowledge and technical troubleshooting skills.
• Attention to detail and accuracy.
• Effective listening skills.
• Multi-tasking capabilities.
• Analytical and problem-solving skills.
• Discretion and independent judgement.
• Customer-centric approach.

WORKING CONDITIONS

• Is required to work normal office hours Monday through Friday in the Camarillo, CA office.
• May occasionally work evenings and/or weekends if customer schedules cannot permit normal working hours.
• Must be willing and able to be on call 24/7 with cell phone and internet access although the expectation is that meetings can be scheduled.

PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• This position is considered light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the employee sits most of the time, the job is rated for light work.
• Required to have close visual acuity to perform an activity such as viewing a computer screen
• Frequently required maintain static position, talking, hearing, seeing and repetitive motions.

Why you'll want to join our team:

Teamwork as a core value.

At Hygiena, our emphasis on teamwork and cross-functional communication enables us to build stronger bonds within our business.

Be a part of something big.

Hygiena plays a critical role in helping to prevent global health crisis such as foodborne illness, healthcare-associated infections, and other outbreaks.

Giving back to our communities.

Hygiena believes in giving back