Medical Assistant, Student Health

UCSD Layoff from Career Appointment : Apply by 4/24/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

The mission of the Student Health & Well-Being (SHW) cluster is to promote a culture of health and well-being for the student community, deliver equitable high quality innovative services, incorporate inclusive approaches, and celebrate diversity, with the goal of adoption and maintenance of healthy behaviors contributing to the academic success and personal development of all students.

The UC San Diego SHW cluster, which reports through UC San Diego Health System, plays a leadership role in creating a strong and active wellness culture that enables all students to flourish in body, mind and spirit. This includes promotion and the transformation of existing departments, under the oversight of the Executive Director, into a cohesive, trans-disciplinary source of integrated wellness services. The SHW cluster includes the departments of Student Health Services (SHS), Health Promotion Services (HPS), Counseling and Psychological Services (CAPS) and SHW Administration.

Student Health Services provides quality medical services to meet the diverse needs of UCSD students including primary care, urgent care, women's health, sports medicine, transgender care, behavioral health, travel care, nurses clinic and optometry. Laboratory, pharmacy, and x-ray services are available on-site to facilitate the care of students. SHS provides quality medical services to meet the diverse needs of over 45,000 UCSD students (undergraduate, graduate and professional students) including primary care, urgent care, women's health, sports medicine, transgender care, behavioral health, travel care, nurses clinic, and support services such as optometry, laboratory, pharmacy and x-ray services. SHS staff consists of a diverse team of physicians, nurse practitioners, registered nurses, social workers, pharmacists, x-ray technologists, clinical laboratory scientists, medical lab assistants, optometrists, opticians, medical assistants, health educators, administrative and other healthcare professionals. SHS provides integrated clinical services to address the medical needs of the individual students, as well as to foster the well-being of the students as a whole person. In addition, SHS oversees the public health needs of the campus community. SHS is accredited by the Accreditation Association of Ambulatory Health Care and is fully committed to self examination, peer review and quality control, through the utilization of data, outcome, and patient experience measurements.

Greet and assist patients in a large multi-physician clinical practice. Verify eligibility, check-in and guide patients in accessing various services at Student Health Service. Measure vital signs, visual acuity, height and weight as required. Schedule appointments via computer. Arrange referrals, answer phones, inform patients of test results, providing education regarding health maintenance. Maintain confidentiality. Directly assist physicians/nurse practitioners/registered nurses with diagnostic procedures. Administer injections and perform TB skin testing, ear lavage and electrocardiograms as requested. Record patient data in charts, clean and stock patient care areas, sterilize instruments. Assist in other areas of the clinic including supporting campus operations as needed

MINIMUM QUALIFICATIONS

• Medical Assistant certification required.

• Current BLS.

• Proficiency at performing basic medical/technical procedures, i.e. vital signs, crutch-fitting, set up and assist with medical procedures, instrument sterilization techniques, administer injections and PPD skin tests, perform ear lavage and electrocardiograms.

• Knowledge and use of medical terminology and basic medical equipment.

• Skill to write/record patient data legibly, completely and accurately.

• Knowledge and meticulous use of sterile technique.

• Knowledge and practice of body substance isolation techniques.

• Skill at providing health education re: commonly ordered lab tests and/or procedures; common cold prevention and treatment, blood pressure norms and factors that influence blood pressure.

• Ability to orally communicate information clearly in English in a warm and helpful manner, in person and by telephone.

• Ability to work under pressure calmly and efficiently, coping with variable workloads, and a variety of health care providers.

• Demonstrated flexibility to work in different areas with changing tasks and priorities, as well as interruptions.

• Skill to coordinate and prioritize many diverse activities and requests.

• Operating knowledge of computer scheduling, information retrieval and data entry.

• Skill to operate multiple line telephone.

• Demonstrated knowledge of medical records management.

• Ability to follow directions and work as team member.

• Cultural competency in working with diverse populations including excellent communication skills and advocacy skills.

• Ability to use discretion, maintain confidentiality and comply with all requirements in use of computer systems and access to any and all patient, student, employee and University data, in electronic and hard copy formats, in compliance with University, state and federal guidelines, including, but not limited to Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).

• Proficiency with use of standard business equipment, computer technology, online programs and software, including MS Office Suite (e.g., Outlook, Word, Excel, PowerPoint) and other electronic software and resources.

• Complete and pass test/quiz for all required training assigned by UCOP, UCSD and SHW on a timely basis.

• Ability to at all times adhere to UCSD Health Medical Center (C.A.R.I.N.G.) Standards of Performance, and demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others. All staff members are required to uphold the UCSD Principles of Community and to promote a positive and collaborative team environment.

PREFERRED QUALIFICATIONS

• Working knowledge of adolescent health concerns and immunization needs.

SPECIAL CONDITIONS

• Must complete initial mandatory health requirements, and current clear TB test results and flu vaccination. In the absence of immunization records, titer test or blood test will be required to determine if other immunizations are needed.
• TB screening required, following COEM schedule.
• Flu vaccination required annually.
• Must be able to work various hours and locations based on clinical or business needs, as determined by department, including evenings and weekends.
• Ability to telecommute for work, if/when needed or applicable, as determined by department.
• Job offer is contingent upon satisfactory clearance based on Background Check results.
• Job descriptions are reviewed periodically and may be revised, if deemed necessary.
• This job description is not intended to be all-inclusive. Employee may perform other related duties commensurate with the level and scope of this position as required to meet the ongoing needs of SHS.
• Completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required, because this position is listed as a mandated reporter under (CANRA).

Pay Transparency Act

Annual Full Pay Range: $52,847 - $65,772 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.31 - $31.50

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).