Workday - IT Sr. Application Analyst

Workday HCM Analyst - fulltime permanent position Hybrid: Must be in Richmond, VA office 3 days per week Salary: $130,000 + bonus The client is going to be implementing Workday and is looking for someone who already has previous Workday experience in Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred. Most important skills:*Serve as the subject matter expert supporting Human Resources applications, particularly Workday, across the full lifecycle: design, build, and run.*Will be doing implementation work, helping lead consultants and contractors, help with best practices, and do some work on the backend. *Will partner closely with HR, Payroll, and IT teams to strengthen core systems, improve processes, and ensure a reliable, intuitive experience for employees and leaders.*Will also oversee day to day service delivery for Workday, including incident management and vendor performance, ensuring issues are handled thoughtfully, escalated appropriately, and aligned with policies and SOPs. Shape the HR applications roadmap*Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs*Participate as a key contributor on system enhancements and projects from concept through implementation*Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives Deliver reliable Workday support*Oversee the team managing incidents and service requests for Workday*Ensure system operations meet business needs while adhering to policies and SOPs*Review incident metrics to identify trends and improvement opportunities Support administration, payroll, and controls*Provide HR application administration and process updates*Support payroll processes across Workday and ADP*Execute IT and Sarbanes Oxley (SOX) controls*Build and maintain the Workday intranet page with clear, engaging content*Support Workday release management activities Lead application and vendor management*Provide subject matter expertise across design, build, and run phases*Act as the primary contact for outsourced application support vendors*Ensure service levels are met and issues are escalated appropriately Strengthen governance and documentation*Mature IT documentation for clarity, consistency, and compliance*Review and approve IT governance and procedure documentation Requires:*Bachelor's degree in Human Resources, Business, or Information Technology*Industry experience in Pharmaceuticals or Life Sciences*Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors*5+ years of application management experience with strong HR systems exposure*Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management*3+ years coordinating outsourced application support providers*Experience with governance, business process improvement, system design, documentation, and testing*Experience supporting end users and creating training materials*Customer and results oriented mindset*Strong communication and collaboration skills*Effective problem solving and diagnostic abilities*Flexible, pragmatic approach to work

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