Operations & Driver Support Specialist

Operations & Driver Support Specialist

Transylvania County is seeking a detail-oriented and dependable Operations & Driver Support Specialist to join our Transportation Division. This hybrid position plays a vital role in ensuring the smooth operation of our transit services by providing administrative support and serving as a backup van driver when needed. In addition to meaningful work that supports the community, part-time employees enjoy valuable benefits, including access to the County Wellness Center for a variety of healthcare services, voluntary retirement savings opportunities through 401(k) and 457 plans, and exclusive local employee discounts. If you are organized, adaptable, and committed to delivering excellent customer service, we encourage you to apply and become part of our dedicated team.

Essential Functions

Administrative Support (Primary Duties):

• Assist with daily scheduling, route updates, and driver communications.
• Maintain accurate records, logs, and reports.
• Support dispatch operations and respond to inquiries.
• Help with filing, data entry, and general office tasks.
• Monitor and update transportation software systems.

Driver Support (As Needed):

• Serve as a substitute van driver during absences or emergencies.
• Safely transport passengers following established routes and safety protocols.
• Conduct pre-trip and post-trip vehicle inspections.
• Communicate any vehicle or route issues to the transportation manager.

Knowledge, Skills and Abilities

• Knowledge of standard office practices, procedures, equipment and office assistance techniques.
• Strong organizational and communication skills.
• Ability to operate data entry and personal computer equipment.
• General knowledge of the traffic laws and regulations governing van operation.
• Ability to understand, interpret and apply technical rules, directives and regulations.
• Ability to establish and maintain effective working relationships with associates.
• Ability to operate County-owned passenger transit vehicles, including Ford Transit shuttle vans, to provide safe and reliable transportation services when needed.
• Prior experience in transportation or administrative support preferred*

Education and Experience

Minimum Education and Experience:

• High school diploma or equivalent
• Valid North Carolina driver's license

Additional Requirements: Successful completion of SBI background check with required fingerprinting by Sheriff Office. Successful completion Transylvania County standard background check Successful completion of DOT Pre-Employment Drug Screening

Physical Demands: This position involves a combination of office and driving duties. Work regularly requires sitting, using hands for typing or handling documents, and speaking or hearing to communicate effectively. It may occasionally require standing, walking, or light lifting (up to 25 lbs). Visual acuity is needed for reading documents and operating a vehicle. The role also requires the ability to safely operate a van and perform routine vehicle checks. The employee must be able to respond to changing environments, including varied weather and traffic conditions while driving.

Work Environment: Work is primarily in an office setting with occasional driving responsibilities. Fast paced and responsive to operational needs. The work schedule for this position is 2-3 hours a day, MondayFriday.

Benefits

Wellness Center

• The Wellness Center is open M-W-F 8am-12pm and 1pm-4pm and T-TH 8am-12pm.
• The Wellness Center is a partnership between Transylvania County and the City of Brevard.
• County Employees and dependents on the medical plan over the age of 7 may use the Wellness Center for all services at no cost.
• Service is provided by calling View phone number on click.appcast.io to make an appointment.
• Time away from your work location to visit the Wellness Center is not charged to leave.
• Services include routine bloodwork monitoring, allergy injections, monitoring chronic illnesses, manage and authorize prescriptions, coordinate referrals, school physicals and testing for flu, mono and strep.

Payroll & Banking Benefits

1. Electronic Payroll Deposit: County employees are paid on a bi-weekly basis, totaling 26 pay periods each year. Paychecks are distributed through secure ACH direct deposit, available to all banks and credit unions. Deposits are scheduled so that funds are accessible by Friday morning on each payday. Employees have the option to split their paycheck between two accountsone with a specified dollar amount and the other receiving the remaining balance.
2. Credit Union: County Employees may be a member of the Civic Federal Credit Union. Local office is in Asheville. Learn more by visiting
3. First Citizens Bank: First Citizens offers special bank packages for County Employees: checking with interest, no minimum balance on savings account, $500 towards closing costs on a First Citizens mortgage, and low introductory APR on balance transfers for various rewards. Learn more by visiting our local office in Brevard, located directly across the street from the County Administration Building.

Retirement

• 401K Empower Retirement Voluntary Employee Contributions, rollovers from prior plans, etc.
• 457 Nationwide Retirement Solutions Voluntary Employee Contributions, rollovers from prior plans, etc.

Local Discounts- County ID must be presented to receive discount

• Advance Auto Parts 10% off
• Auto Zone Auto Parts 10% off
• Brevard Clay 10% off all Paint Your Own Pottery!
• The Brevard Clothing Company 20% off all items
• The Clothing Connection 20% off all items
• Cardinal Cleaners 15% off all items
• Headwaters Outfitters 15% off full retail price items (some exclusion apply), group rates for trips down the French Broad River.
• Healthy Harvest Natural Foods 10% off on dietary supplements only (vitamins, minerals, and herbal)
• Jiffy Lube 15% off up to $15.00 on everything except tire purchase, Brevard location only
• La Petite Spa & Wellness 10% off any services that are offered.
• Lilly T's Clothing Company 20% off all items to County Employees
• Main Street Ltd 15% off entire purchase
• Pescados's Burritos 15% off
• Rae & Ivy 10% off entire purchase
• Subway 10% off at both Brevard locations
• Tan 360 10% off entire purchase
• Workout Anytime - $1 enrollment, $15 month Basic or $25 month Premium