Resort Room Attendant

Resort Room AttendantSuquamish, WA 98392Port Madison EnterprisesSuquamish Clearwater Casino ResortResort- Room AttendantGeneral Position Summary:Maintains clean and attractive guest rooms and common areas in keeping with the organization's cleanliness standards.Essential Functions/Major Responsibilities:Approaches all guest encounters utilizing the Cleary Superior Customer Service standardsVacuums, sweeps, mops, and cleans carpet and flooring in the rooms and throughout the facilityDusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest roomsPrepares beds, cleans restrooms and replaces amenitiesStrips beds and collects dirty linens while following organization's blood borne pathogen programRemoves trash and debris from guest rooms and follows the organization's lost found proceduresAccepts responsibility for a "Pass Key" during assigned shift; turns the "Pass Key" in to the appropriate person at the end of the shiftLoads and unloads laundry machinery and performs all stages of linen processing, (sorting soiled and clean linen etc.)Attends all vendor and company trainingCleans laundry machinery as necessaryAssists in laundry inventoriesSecondary Functions:Effectively manages time in an effort to stay within the daily cleaning scheduleReports all room damage immediately to the housekeeping supervisorMaintains confidentiality of all guestsOther duties as assignedSpecific Job Skills:Ability to follow directionsDemonstrate excellent verbal and written communication skillsAbility to problem-solve, handle stressful situations and make good decisions and meet deadlinesAbility to act professionally with difficult situations and peopleAbility to function in a team-orientated environment and work independentlyQualificationsEducation and/or Experience:High School diploma or GED desired. A minimum of six (6) months prior housekeeping/environmental services and/or laundry experience. CPR Certification.Job Conditions:Working conditions include working in a spa with equipment necessary to provide services as outlined in this job description. Other working conditions may include working with others, frequent interruptions, and working evenings and/or weekends. Working in a smoke-filled environment may be necessary. Other conditions include working alone with frequent interruptions.Physical Requirements:Ability to lift seventy-five (75) pounds while standing, twisting, or bending. Manual and finger dexterity is required to perform duties and may involve standing, sitting, bending, kneeling for extended periods of time and will include reaching with arms and hands.