Network Administrator

$60.57k - $73k

Full-time

Logicalis, Inc.

Summary
Supports customers' network environments as member of Logicalis' 24x7x365 operations team, headquartered in West Chester, OH and Troy, MI. Provides support, incident management, problem management and change management for network devices and resources monitored by Logicalis Managed Services.
Essential Duties and Responsibilities
Performs break/fix troubleshooting, software updates and feature enhancements to networking devices.

Works closely with external vendors such as Cisco, AT&T, Verizon, etc. in troubleshooting hardware and circuit issues.

Creates and maintains technical and process documentation for troubleshooting purposes.

Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each customer when working to resolve customer requests or outages.

Responds and solves customer issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs).

Understands all Logicalis service offerings to better support customer as well as expanding any service offering to current customers.

Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent Combination accepted.
Education:
Associate's Degree in a related field.
Experience / Technical Requirements
4 years of experience in network operations center or equivalent network support team.

Experience with following network technologies:
Cisco and Fortinet - firewalls/switches/routers/AP's
VPN Technologies
Data/Voice circuits
Load Balancer familiarity
IPT - CCM, Unity, UCCX, Webex, MS Teams
Experience working in ITIL-based incident tracking system (Service-Now, CA Service Desk, etc).

Understanding of network monitoring tools and technologies.

Proficient use of all Microsoft Office applications.
Certifications
Cisco Certified Network Associate (CCNA) / Fortinet NSE4

CompTia Security + / CompTIA Network+
Other Skills and Abilities
Ability to execute tasks, projects, and troubleshooting with minimal supervision and with sense of urgency.

Detail-oriented with ability to multitask and prioritize to meet critical SLA deadlines.

Excellent customer service and interaction skills.

Outstanding verbal, written, and technical/business communication skills.

Ability to accommodate requests from multiple customers and Logicalis Account Executives and respond in timely fashion.

NGFW (Cisco/Fortinet/Palo), Cisco Meraki, Cisco DNA, Cisco SDWAN, Citrix Netscalers experience a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
Salary Range: $60,569 - $73,000/yr
LogicalisUS Benefits Summary

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Network Administrator in Downers Grove, IL vacancy

Network Administrator
...experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes• 5 years of experience as Network administrator• Cisco Certified Network Associate• Cisco Certified Network Professionals• Network design experience - LAN, WAN and Wireless...
Suggested
Sonsoft
Oak Brook, IL
3 days ago
Network & Systems Administrator
$83.2k - $93.6k
...Job Description Job Description Position Summary The Network & Systems Administrator is responsible for supporting and maintaining the organization’s network, cloud, hardware, software, cybersecurity, and end-user technology environment. This is a hands-on, on-site...
Suggested
Work at office
Local area
Remote work
Diversified Services Network, Inc.
Naperville, IL
1 day ago
Senior Network Administrator
Job DescriptionPosition Purpose:The Senior Network Administrator designs, builds, and supports the company’s global network, telecommunications, and system infrastructure to ensure secure, reliable, and high-performing business operations.Essential Functions:Design, implement...
Suggested
Local area
Weekend work
Afternoon shift
Hendrickson International
Woodridge, IL
2 days ago
Network Architect
...areb. Cisco ACI, Cisco Switching, Routing (EIGRP, BGP, OSPF), ASA, DMVPN, IPSEC VPN, Wireless, WAAS, MPLS, (Typical DC and Enterprise network build, management)c. F5 Load Balancers., Stingray Load Balancers, d. Good to have- Exposure to VMWare integration, knowledge on NSX...
Suggested
Sonsoft
Oak Brook, IL
4 days ago
Infrastructure Architect Principal Consultant
...Windows server infrastructure and configurationAtleast 10 years of experience working within IT in the areas of Data Center Services, Network Services, Security, End User Services8 years of Core Server and Storage Experience including Data Center, Cloud Engineering,...
Suggested
H1b
Sonsoft
Oak Brook, IL
3 days ago
Oracle DBA With Amazon Redshift Experience Is Must
Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...
Contract work
H1b
Sonsoft
Oak Brook, IL
3 days ago
Fulltime : Oracle DBA with OTM experience - Must be US Citizen or Green Card holder
...in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.Utilizing our industry knowledge, administration...
Full time
Temporary work
Casual work
Work at office
Worldwide
Flexible hours
USM Systems
Oak Brook, IL
3 days ago
Senior System Administrator
...We are seeking an experienced Senior Systems Administrator for a client of ours that is a beloved, Chicago-based restaurant brand to support... ...Azure infrastructure, including virtual machines, virtual networks, storage, and related cloud services. Administer Microsoft...
Full time
Local area
MMD Services
Oak Brook, IL
1 day ago
Sr System Administrator - Fortinet - W2 Only, No 3rd Party
...Role: Senior Systems Administrator with Fortinet Location: Oak Brook IL, Hybrid Duration: 3+ months Pay rate: $65-75/hour W2 only... ...: The role supports all corporate applications, servers, networks, and cloud needs. The environment includes: - Azure and...
Immediate start
CBTS
Oak Brook, IL
1 day ago
ServiceNow Systems Administrator
...provide an experience to our stakeholders that delivers on our promises.Kemper has an immediate need for a Jr. ServiceNow Systems Administrator. This role is responsible for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform....
Full time
Work experience placement
Work at office
Immediate start
Kemper Corporation
Downers Grove, IL
5 days ago
Systems Administrator
$120k - $130k
...keep people safe, healthy, and happy. POSITION SUMMARYThe System Administrator is a hands-on technical role responsible for maintaining and... ...processes.Good understanding of ITIL.Good Understanding of Network topologies.Microsoft Certifications would be nice to have.REQUIRED...
Full time
For contractors
Work at office
Local area
Remote work
CTS Corporation
Lisle, IL
4 days ago
IT Operations Admin II (Remote)
...solutions-driven, organized, and have exceptional interpersonal skills. Duties & Responsibilities:In-house expert for CXOne system administration, configuration, and troubleshooting.Design and develop IVR workflows using CXOne StudioIntegrate CXOne with external systems...
Remote work
Inspira Financial
Oak Brook, IL
2 days ago
Principal Network Architect
$137.4k - $233.6k
...experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Network Architect will serve as the subject matter expert for architecting and implementing Northern Trust’s global network, including the...
Full time
H1b
Worldwide
Flexible hours
Northern Trust
Naperville, IL
2 days ago
NA CE Brands Network Development Manager
$106.6k - $163.6k
Job Description NA CE Brands Network Development Manager Requisition ID: 6040 Job Location: Field Illinois, Oak Brook - Illinois -... ...Required Bachelor’s degree required, preferably in Business Administration, Finance, Accounting or Agricultural Economics Minimum 5 years...
Full time
Flexible hours
Cnh Inc
Oak Brook, IL
5 days ago
Associate Network Engineer
$70k - $85k
...Description Job Description Position Overview The Associate Network Engineer / Helpdesk Associate delivers responsive, customer-focused technology support while assisting with the administration and maintenance of BCS network, identity, endpoint, cloud, and collaboration...
Full time
Work at office
Remote work
Home office
Flexible hours
BCS Financial Corporation
Villa Park, IL
5 days ago
Systems Administrator
...Position Overview MetroSys is seeking a Systems Administrator to provide onsite support for Microsoft infrastructure, identity management, endpoint administration, and cloud services. This role is ideal for an experienced administrator who can independently manage...
Full time
MetroSys
Lisle, IL
1 day ago
Systems Administrator
$115k - $130k
job summary: The System Administrator is a hands-on technical role responsible for maintaining and modernizing technologies within the... ...processes. Good understanding of ITIL. Good Understanding of Network topologies. Microsoft Certifications would be nice to have....
Permanent employment
Full time
Temporary work
Work experience placement
Work at office
Remote work
None
Lisle, IL
1 day ago
Senior FedRAMP DBA
...moment. Join Team Purple. Join IFS.Job DescriptionThe Database Administrator (DBA) within the CCOE Database Services Team is responsible... ...closely with Unified Support, R&D, Solution Architects, Security, Networking, Automation, and Cloud Operations teams to deliver highly...
Permanent employment
For contractors
Worldwide
Flexible hours
IFS
Itasca, IL
3 days ago
IT Support Specialist
...and service providers during technical projects. Document support requests and maintain accurate ticket records. Assist with network connectivity troubleshooting and office technology support. Required Qualifications ~2–4 years of Help Desk, Desktop Support,...
Work at office
MetroSys
Lisle, IL
14 days ago
Network Release manager
...Job Code: VDart-2026-J5697Location: Naperville, IL, 60540, United StatesSalary: USD 43 - 45 (Hourly)Contact: Elankumaran VJob Title: Network Release Manager Location: - Naperville, IL 60563 Mode : Contract (6+ Months) - Onsite from Day 1Key Activities: • • Create release...
Hourly pay
Contract work
Work at office
VDart
Naperville, IL
2 days ago
Enterprise Infrastructure & Cloud Architect
...plus dozens of stakeholders across the business. What you'll do Own the architecture of the AWS environment across compute, networking, storage, and container platforms, and set the standards the rest of the organization builds against Build repeatable, version...
Full time
Local area
MMD Services
Addison, IL
1 hour ago
Oracle CC&B Consultant
Company DescriptionSatincorp ( is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.We guarantee you the best rate for your skills...
SA Technologies
Naperville, IL
2 days ago
IT Support Specialist
$50k - $70k
...is responsible for providing technical support to end-users, troubleshooting user requests, and resolving hardware, software, and network related issues. The person in this role is expected to have excellent communication skills and the ability to work under pressure to...
Full time
Work at office
Remote work
1 day per week
Mid-America Asset Management, Inc.
Villa Park, IL
18 days ago
Sr. Cloud Engineer
...Technology Department. This role is responsible for the design, administration, maintenance, and support of the enterprise infrastructure... ...growing business. The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile...
Inspira Financial
Oak Brook, IL
2 days ago
Sr. Cloud Cybersecurity Architect - United States
$175k - $205k
Location(s): Lisle, IllinoisCompany: MolexCareer Field: Information Systems & TechnologyJob Number: 182776Eligible for remote: YesApply: JobThe Sr. Cloud Cybersecurity Architect plays a critical role in shaping and advancing Molex’s cloud security strategy by defining ...
Remote work
Worldwide
Flexible hours
Molex
Lisle, IL
2 days ago
Network Manager (hands-on)
...Network/Systems ManagerThis person will be responsible for leading managing and organizing the Networking department. Located in... ...manager with overall network strategyMust have:5+ years in network administration or network engineering roles3+ years in a leadership or...
Local area
TeleQuest Communications Inc
Itasca, IL
2 days ago
Software Engineer, Financial Platforms
A global investment management organization is seeking a Software Engineer to join a technology-focused team supporting critical business applications, data processes, and analytical tools. This individual will work across software development, automation, and data initiatives...
Full time
Selby Jennings
Downers Grove, IL
1 day ago
Backup Admin( Netbackup, Tivoli, Avamar)
Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...
Full time
Sonsoft
Oak Brook, IL
3 days ago
Sr. Platform Software Engineer
Job DescriptionThis role is responsible for the full software development life cycle, from conception to deployment. As a Senior Software Engineer, you will have relevant experience with both front-end and back-end coding languages, software development architecture and...
Inspira Financial
Oak Brook, IL
4 days ago
Sr. Cloud Security Engineer (Remote)
...Maintain and enforce secure configurations across firewalls, network security components, application delivery infrastructure, and... ...prioritization, and remediation workflows Microsoft Sentinel - SIEM administration, analytics rule management, and data connector configuration;...
Remote work
Inspira Financial
Oak Brook, IL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Network Administrator. Be the first to apply!