Front Desk

We are seeking a friendly and professional individual to join our team as a Front Desk associate atCandlewood Suites - Shelbyville. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing excellent customer service to enhance their stay. Responsibilities Greet guests warmly and assist with check-in and check-out procedures Manage reservations and respond to guest inquiries both in person and over the phone Maintain accurate records of guest information and payments Coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met Handle guest concerns and resolve issues promptly to ensure satisfaction Perform administrative tasks such as filing, data entry, and maintaining the front desk area Requirements High school diploma or equivalent Previous customer service or hospitality experience preferred Excellent communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Professional appearance and demeanor Basic computer skills and familiarity with reservation software is a plus Benefits Opportunity to work in a friendly and supportive environment Employee discounts on hotel stays Training and development opportunities Competitive compensation package About the Company Candlewood Suites - Shelbyville is a part of the Candlewood Suites family, known for providing guests with comfortable, extended-stay accommodations in a friendly and convenient setting. Located in Shelbyville, KY, we pride ourselves on delivering exceptional service and a welcoming atmosphere to every guest. #J-18808-Ljbffr