Pet Trainer I

PetSmart does Anything for Pets – JOIN OUR TEAM! Pet Trainer About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Paid Weekly ~ Paid Time off for full-time associates ~ PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. Actively sell training classes in store, over the phone and online. Educates pet parents about the benefits of our entire pet training curriculum. Maintains all paperwork related to pet training. Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training. Schedules training classes as outlined by the Company expectations. Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store. Ensures the pet training area and surrounding areas are clean and presentable. Recognize associates for their contributions to selling pet training. Responsible for taking immediate action when a sick/injured pet is identified in the store; Recommends, informs and sells merchandise and services. Follows all Company Policies and Procedures. 1-2 years of retail experience in a customer-focused environment. ~ Accredited in PetSmart Training Instructor Course ~ Proficiency in computer applications. ~ Ability to react under pressure and maintain composure. ~ Flexibility in schedule, able to work evenings, weekends, and holidays as needed ~ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. Exposure to live animals and their handling is common. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for train pay which is based on a percent of training sales (which is 0% for Pet Training Instructor Trainees, 20% of training sales for Pet Training Instructor 2, 25% of training sales for Pet Training Instructor 3, and 30% of training sales for Area Pet Training Instructor), as well as benefits, as described at . Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)