Field Service Engineer III

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: M-F

Pay Rate: $40-44/hr

Location: Malta, NY

Travel: 90% travel

Position Type: Full-Time

Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment

• Troubleshoots equipment problems

• Maintains records and reports as required

• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions

• Orders and installs parts

• Responds to emergency service calls as required

• Instructs customer operating technicians on system operation and maintenance

• Perform upgrades and modifications to equipment as needed

• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials

• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.

• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Requirements:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred

• 4+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment

• Excellent customer interface skills is required

• Mechanical aptitude is required as well as an ability to use appropriate tools

• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required

Preferences: 

• Ideal candidate will have experience with legacy equipment

Physical Effort/Activities:

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, able to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50-75 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role. Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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