Provider Relations Support Specialist

Responsibilities Mail & Document Management Receive, sort, and distribute all incoming company mail related to regulatory notices, payer correspondence, and contracting materials. Prepare outgoing documents and ensure proper tracking and timely delivery. Maintain organized digital and physical filing systems for provider contracts, notices, and compliance documentation. Payer Portal & System Access Management Manage user access requests for payers, regulatory, and credentialing websites. Maintain accurate records of login credentials and user permissions in accordance with company security policies. Troubleshoot access issues and coordinate with payer representatives when needed. Provider Contracting & Relations Support Assist with preparation, formatting, and distribution of provider contracts, amendments, and supporting documentation. Support data entry for provider onboarding, demographic updates, and contract status tracking. Complete required directory update requests from payers. Coordinate responses to required payer attestations. Ensure all required payer training courses are assigned to and completed by appropriate team members. Administrative & Operational Support Assist with monitoring inboxes related to contracting, credentialing, and regulatory correspondence. Support audit preparation by organizing relevant documents and verifying data accuracy. Contribute to process improvements to increase efficiency and quality of team operations. Other job duties as assigned. Basic Qualifications 1–2 years of administrative, healthcare operations, provider relations, or contracting support experience. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort working with online portals. Strong attention to detail and commitment to accuracy. Preferred Qualifications Associate degree in healthcare or business-related field. Experience with healthcare payers or provider network operations. Familiarity with credentialing, contracting, or regulatory processes. Experience handling confidential healthcare information (HIPAA familiarity). Benefits Health and Wellness: Comprehensive medical, dental, and vision insurance plans; access to company‑sponsored wellness programs and mental health resources; paid leave of absence for qualifying events; generous paid parental leave for both birthing and non‑birthing parents. Financial Security: Competitive 401(k) plan with company match that vests immediately; financial planning services; corporate discount programs for goods and services. Work‑Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options. Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. Recognition and Rewards: Programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. Community and Culture: A supportive work environment where everyone feels valued, with team‑building activities, volunteer opportunities, and company‑sponsored events; sustainability strategy to guide eco‑friendly practices. Competitive Compensation: Starting hourly rate of $22.00; potential for additional compensation based on experience and eligibility for bonuses or incentives. Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance, or any other protected classification. Nearest Major Market: Fort Lauderdale Nearest Secondary Market: Miami #J-18808-Ljbffr Coloplast