Manager

Job Description

Job Description

Position: Store Manager

Company: Empire Hospitality Group

Location: Livonia MI

Reports to: District Manager

Job Type: Full-time

Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.

Key Responsibilities:

· Plan and oversee day-to-day operations, ensuring seamless functioning of the store.

· Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.

· Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.

· Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.

· Maintain open communication with the District Manager, collaborating to set and exceed performance goals.

· Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.

· Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.

· Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.

Qualifications:

· Hospitality Management, or related field preferred.

· ServSafe or ANSI Certified Food Manager Certification.

· Minimum of 2 years of management experience within the QSR or hospitality industry.

· Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.

· Strong leadership abilities with a knack for inspiring, motivating, and developing teams.

· Excellent communication, interpersonal, and problem-solving skills.

· Allergen certification may be required, especially in states such as Illinois.

Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey