Customer Service Representative

Customer Service Representative page is loaded## Customer Service Representativelocations: Greenwich, CTtime type: Full timeposted on: Posted Todayjob requisition id: JR107526## **Customer Service Representative / Receptionist**Greenwich Veterinary Center | [Greenwich, CT] **Starting at $20 per hour** | Full-Time / Part-TimeAt Greenwich Veterinary Center, we practice gold standard medicine and deliver a client experience defined by compassion, professionalism, and attention to detail.### **Our Mission****To provide compassionate, comprehensive veterinary care that supports lifelong health and quality of life of every patient while delivering exceptional service to the families who love them.**This mission is not just a statement — it guides every interaction, every conversation, and every standard we uphold.We are seeking a poised, service-driven Customer Service Representative / Receptionist who understands that excellence in veterinary care begins at the front desk.### **What You’ll Do*** Serve as the first and final impression of the hospital* Provide a polished, client-centered experience in person and over the phone* Schedule appointments efficiently and manage multi-line phones* Support seamless patient flow through strong communication with medical staff* Process invoices and payments accurately* Maintain organized, detailed medical records* Offer empathy and professionalism during both routine and emotionally sensitive visits### **Who You Are**You take pride in your work and hold yourself to a high standard. You are dependable, composed under pressure, and attentive to the needs of others. You communicate clearly and honestly, treat clients and teammates with respect, and thrive in a collaborative environment. You care deeply about delivering a seamless, elevated experience and consistently go above and beyond.**Qualifications*** 1+ year of customer service or receptionist experience (veterinary preferred)* Strong communication skills and professional presence* Detail-oriented with the ability to multitask in a fast-paced environment* Comfortable working around dogs, cats, and other small animals### **Why Join Us*** Starting at $20 per hour, based on experience* Strong benefits package including health, dental, and vision insurance* 401(k) with company match* Paid time off and paid sick time* Employee pet care discounts* A hospital committed to gold standard medicine* A respectful, inclusive, team-oriented culture* Supportive leadership and opportunities for growthIf you are motivated by purpose, professionalism, and being part of a hospital that holds itself to a higher standard, we encourage you to apply.At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr