Banquet Captain

Hotel: Hilton Charlotte Airport, 2800 Coliseum Centre Drive, Charlotte, NC 28217. Full‑time. Compensation: $17.30 hourly. Benefits Career Growth & Learning – 40% of our management hires are internal promotions! 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations. Perks – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. What You Will Do Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip‑free china only, please. Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time. Guide and motivate the banquet team to deliver top‑notch guest experiences, from coffee breaks to full‑service dinners. Handle audio‑visual setup and troubleshooting—yes, you’ll be part tech support too. Assist with scheduling, training, and inventory to keep the operation running like clockwork. What We Are Looking For Customer service experience—because happy guests are the heart of hospitality. At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two. Leadership potential or experience—you're not afraid to guide a team and step in where needed. Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style. Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: #J-18808-Ljbffr