German Customer Support | Banking Sector - Athens

speakit

Job Title

We are seeking fluent German speaking Customer Service Consultants to support German speaking customers on the bank industry.

In the Customer Service team you will be the frontline of the bank to the German speaking market, providing excellent customer experience!

Responsibilities:

Support customers via phone, chat & e-mail
Be an ambassador of our client and at the same time improve the card as a product
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction
Provide and maintain strong, professional relationships with all partners
Work towards reaching targets as set out by client statement of work as well as internal targets

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Vacancy posted 3 days ago

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